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Vol 4, No 2 (2017): Jurnal Bisnis dan Manajemen Volume 4 Nomor 2 PENGARUH NILAI, KUALITAS PELAYANAN, PENGALAMAN PELANGGAN TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN Abstract pdf
Timotius Hendra
 
Vol 3, No 2 (2016): Juni 2016 PENGARUH KUALITAS PELAYANAN TERHADAP NILAI PELANGGAN, KEPUASAN PELANGGAN SERTA IMPLIKASINYA TERHADAP LOYALITAS PELANGGAN (Survey pada Pelanggan Alfamart Di Kota Malang) Abstract
Dinastya Saraswati, Achmad Fauzi, Srikandi Kumadji
 
Vol 4, No 1 (2017): Jurnal Bisnis dan Manajemen Volume 4 Nomor 1 PENGARUH RELATIONSHIP MARKETING DAN KUALITAS LAYANAN TERHADAP KEPUASAN DAN LOYALITAS NASABAH Abstract pdf
Ubaidillah Ubaidillah
 
Vol 4, No 1 (2017): Jurnal Bisnis dan Manajemen Volume 4 Nomor 1 PENGARUH CITRA MEREK, KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN YANG DIMEDIASI OLEH KEPUASAN KONSUMEN Abstract pdf
Pramita Enggarwati
 
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