Iriani, Sri Setyo, Jurusan Manajemen Fakultas Ekonomi Universitas Negeri Surabaya Kampus UNESA Ketintang Surabaya, 60237, Indonesia
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Vol 15, No 2 (2011): May 2011 - FINANCE AND BANKING
STRATEGI CUSTOMER RELATIONSHIP MARKETING TERHADAP LOYALITAS PELANGGAN
Abstract pdf