AKHMAD, Khabib Alia; NUROHMAN. Design and Evaluation of an Adaptive E-CRM Model for Enhancing MSME Competitiveness in the Digital Era. Jurnal Bisnis dan Manajemen, [S. l.], v. 13, n. 1, p. 15–27, 2026. DOI: 10.26905/jbm.v13i1.16344. Disponível em: https://jurnal.unmer.ac.id/index.php/jbm/article/view/16344. Acesso em: 17 jul. 2026.