YOSEPHINE SIMANJUNTAK, Demak Claudia; PURBA, Purnama Yanti. Peran Mediasi Customer Satisfaction dalam Customer Experience Dan Loyalitas Pelanggan. Jurnal Bisnis dan Manajemen, [S. l.], v. 7, n. 2, 2020. DOI: 10.26905/jbm.v7i2.4795. Disponível em: https://jurnal.unmer.ac.id/index.php/jbm/article/view/4795. Acesso em: 9 mar. 2025.