GULTOM, Dedek Kurniawan; PURNAMA, Nadia Ika; ARIF, Muhammad. Structural Models of Customer Loyalty on Star Hotel in Medan, Indonesia. Jurnal Bisnis dan Manajemen, [S. l.], v. 8, n. 2, p. 233–245, 2021. DOI: 10.26905/jbm.v8i2.5862. Disponível em: https://jurnal.unmer.ac.id/index.php/jbm/article/view/5862. Acesso em: 4 apr. 2025.