JUFRIZEN, Jufrizen; MUSLIH, Muslih; GULTOM, Dedek Kurniawan. Antecedent Organizational Citizenship Behavior and Service Quality. Jurnal Bisnis dan Manajemen, [S. l.], v. 9, n. 2, p. 161–170, 2022. DOI: 10.26905/jbm.v9i2.8294. Disponível em: https://jurnal.unmer.ac.id/index.php/jbm/article/view/8294. Acesso em: 19 apr. 2025.