NATSYA, Arvianti farah. Optimizing Customer Satisfaction on the Shopee E-Commerce Platform: A Comprehensive Analysis of E-Logistics Mediated by Electronic Service Quality and Feature Utilization. Jurnal Bisnis dan Manajemen, [S. l.], v. 11, n. 1, p. 151–156, 2024. DOI: 10.26905/jbm.v11i1.11958. Disponível em: https://jurnal.unmer.ac.id/index.php/jbm/article/view/11958. Acesso em: 9 mar. 2025.