Sulistyo, Andy Pratama. “MENDAPATKAN WORD OF MOUTH IN SOCIAL MEDIA DAN LOYALITAS DENGAN DIGITAL CUSTOMER EXPERIENCE”. Jurnal Bisnis dan Manajemen 7, no. 2 (November 30, 2020). Accessed March 9, 2025. https://jurnal.unmer.ac.id/index.php/jbm/article/view/4150.