Mohammad Setiawan, Mohammad Setiawan, Muhammadiyah university of sidoarjo

• Vol 5, No 1 (2023): Publikasi Ilmiah Teknik Industri - Articles
  Analisis Kualitas Layanan Restoran dengan Metode SERVQUAL (Service Quality) IPA (Importance Performance Analysis) dan QFD (Quality Function Deployment)
  Abstract  PDF

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Journal of Industrial View A scientific periodical of the Department of Industrial Engineering, Faculty of Engineering, University of Merdeka Malang   Mailing Address: Address: Jl. Taman Agung No. 1, Malang, Indonesia, 65146 Email: jiv@unmer.ac.id   This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.