The Relationship between OCBI and Family Motivation through Self-Efficacy and Welfare in Makassar City Banking Offices

Rahmawati Andi

Abstract


Employees often show a distinctive personality through their preference for family needs over jobs. Therefore, this study explores the relationship between family motivation and OCBI mediated by self-efficacy and well-being in the workplace. This research model varies from previous studies and provides the novelty of the study. As a research unit, this study uses a sample of bank employees in Makassar City with at least five years' experience as respondents. They are considered capable of delivering reliable data about the research issue (purposive sampling) using the WarpPLS 7.0 analysis tool. Interestingly, this study's new concept has revealed no evidence of an interaction between family motivation and OCBI. In this research model, all the relationships between variables were positive and significant. A recent finding of the relationship between self-efficacy and well-being in the workplace has been found and may lead to an understanding of the association between family motivation and OCBI. Empirical evidence of self-efficacy and well-being is a recent discovery that theoretically contributes to the relationship between family motivation and OCBI. In theory, this study also contributes to the existing pro-social motivation theory, explaining the impact of family motivation on OCBI in banking.

DOI: https://doi.org/10.26905/jkdp.v25i1.5458


Keywords


family motivation; self-efficacy; welfare; OCBI

Full Text:

PDF

References


Bosch, M. J., Heras, M. Las, Russo, M., Rofcanin, Y., & Grau i Grau, M. (2018). How context matters: The relationship between family supportive supervisor behaviours and motivation to work moderated by gender inequality. Journal of Business Research, 82(August 2017), 46–55.

Calabrò, A., Torchia, M., Jimenez, D. G., & Kraus, S. (2020). The role of human capital on family firm innovativeness: the strategic leadership role of family board members. International Entrepreneurship and Management Journal, 4(2), 126–140.

Duan, J., Wong, M., & Yue, Y. (2019). Organizational helping behavior and its relationship with employee workplace well-being. Career Development International, 24(1), 18–36.

Gyekye, S. A., & Haybatollahi, M. (2015). Organizational citizenship behavior: An empirical investigation of the impact of age and job satisfaction on Ghanaian industrial workers. International Journal of Organizational Analysis, 23(2), 285–301.

Jain, A. K. (2015). Volunteerism and organisational culture: Relationship to organizational commitment and citizenship behaviors in India. Cross Cultural Management: An International Journal, 22(1), 116–144.

Jawahar, I. M., & Liu, Y. (2016). Proactive personality and citizenship performance The mediating role of career satisfaction and the moderating role of political skill. Career Development International, 21(4), 378–401.

Joo, B. K., & Lee, I. (2017). Workplace happiness: work engagement, career satisfaction, and subjective well-being. Evidence-Based HRM, 5(2), 206–221.

Ju, C. (2020). Work motivation of safety professionals: A person-centred approach. Safety Science, 127(August 2019), 43(2), 212–225.

Jurgita Lazauskaite-Zabielske, Urbanaviciute, I., & Bagdziuniene, D. (2015). The role of prosocial and intrinsic motivation in employees’ citizenship behaviour. Baltic Journal of Management, 10(3), 345–36.

Kataria, A., Garg, P., & Rastogi, R. (2019). Do high-performance HR practices augment OCBs? The role of psychological climate and work engagement. International Journal of Productivity and Performance Management, 13(3), 43–59.

Li, X., & Lin, C. (2020). The influence of high-commitment work system on work well-being: the mediating role of psychological empowerment and the moderating role of leader trust. Personnel Review,8(3), 66–80.

Lyu, Y., Zhu, H., Zhong, H. J., & Hu, L. (2016). Abusive supervision and customer-oriented organizational citizenship behavior: The roles of hostile attribution bias and work engagement. International Journal of Hospitality Management, 53, 69–80.

Marescaux, E., Rofcanin, Y., Las Heras, M., Ilies, R., & Bosch, M. J. (2020). When employees and supervisors (do not) see eye to eye on family supportive supervisor behaviours: The role of segmentation desire and work-family culture. Journal of Vocational Behavior, 121(July), 6(2), 131–146.

Markova, G. (2018). Not bad, just unhappy: diminished well-being as a motive for interpersonal deviance. Leadership and Organization Development Journal, 39(1), 66–81.

Ocampo, L., Acedillo, V., Bacunador, A. M., Balo, C. C., Lagdameo, Y. J., & Tupa, N. S. (2018). A historical review of the development of organizational citizenship behavior (OCB) and its implications for the twenty-first century. Personnel Review, 47(4), 821–862.

Poon, D. B., Watt, H. M. G., & Stewart, S. E. (2019). Future counselors’ career motivations, perceptions, and aspirations. Higher Education, Skills and Work-Based Learning, 10(1), 155–170.

Pradhan, R. K., Jena, L. K., & Panigrahy, N. P. (2020). Do sustainability practices buffer the impact of self-efficacy on organisational citizenship behaviour?: Conceptual and statistical considerations. Journal of Indian Business Research, 4(2), 65–78.

Sharma, P. K., & Kumra, R. (2020). Examining the mediating role of work engagement on the relationship between workplace mindfulness and organizational justice and its association with well-being. South Asian Journal of Business Studies.

Singh, S. K., Pradhan, R. K., Panigrahy, N. P., & Jena, L. K. (2019). Self-efficacy and workplace well-being: moderating role of sustainability practices. Benchmarking, 7(2), 41–56.

Solimun., Adji A. R., dan Nurjannah. (2017). Metode Statistika Multivariat: pemodelan Persamaan Struktural (SEM) Pendekatan WarpPLS. UB Press Malang.

Sumail, L. O., & Abdullah, S. (2019). Innovative Behavior And Emotional Intelligence Of Managers In Managing A Catering Business. Jurnal Manajemen, 23(2), 290.

Sumail, L. O., & Hasbiyadi. (2020). Alms-Awareness Behavior, Serotonin Hormone, and Corporate Age. Jurnal Manajemen, 24(3), 358.

Tariq, H., & Ding, D. (2018). Why am I still doing this job? The examination of family motivation on employees’ work behaviors under abusive supervision. Personnel Review, 47(2), 378–402.

Umrani, W. A., Siyal, I. A., Ahmed, U., Ali Arain, G., Sayed, H., & Umrani, S. (2019). Does family come first? Family motivation-individual’s OCB assessment via self-efficacy. Personnel Review, 49(6), 1287–1308.

Zhang, S., & Shi, Q. (2017). The relationship between subjective well-being and workplace ostracism The moderating role of emotional intelligence. Journal of Organizational Change Management, 30(6), 978–988.




DOI: https://doi.org/10.26905/jkdp.v25i1.5458

Refbacks

  • There are currently no refbacks.


Bookmark and Share


Jurnal Keuangan dan Perbankan (Journal of Finance and Banking)

Diploma Program of Banking and Finance, Faculty of Economics and Business, University of Merdeka Malang

Published by University of Merdeka Malang

Mailing Address:
2nd floor Finance and Banking Building, Jl. Terusan Raya Dieng No. 57 Malang, East Java, Indonesia
Phone: +62 813-3180-1534
Email: jkp@unmer.ac.id

This work is licensed under a Creative
Commons Attribution-ShareAlike 4.0