YULL, Anatasia Agatha; MULYANI, Rizka Rosa Dwi. Analysis of key success factors in implementing the balanced scorecard to improve hospital performance. Publisia: Jurnal Ilmu Administrasi Publik, [S. l.], v. 9, n. 2, p. 194–205, 2024. DOI: 10.26905/pjiap.v9i2.13935. Disponível em: https://jurnal.unmer.ac.id/index.php/jkpp/article/view/13935. Acesso em: 28 feb. 2025.