Sherissa, Laneisha, and Fikri Akbarsyah Anza. “Analisis E-Service Quality Pada Aplikasi PeduliLindungi Selama Masa Pandemi Covid-19 Di DKI Jakarta”. Publisia: Jurnal Ilmu Administrasi Publik 7, no. 1 (April 29, 2022): 26–36. Accessed April 3, 2025. https://jurnal.unmer.ac.id/index.php/jkpp/article/view/7494.