Indriastuti, Herning, Adinda Nur Oktaviani Dwi Putri, Robiansyah Robiansyah, and Hairul Anwar. “The Effect of E-Service Quality and E-Trust on Customer Loyalty and Mediating Customer Satisfaction of Internet Banking Users”. Jurnal Manajemen dan Kewirausahaan 10, no. 1 (June 29, 2022): 24–34. Accessed June 8, 2026. https://jurnal.unmer.ac.id/index.php/jmdk/article/view/7533.