Enhancing sustainable through voluntary-based tourism in the taman wisata alam mangrove Angke Kapuk, Jakarta

Felicia Angelina; Prima Nurita Rusmaningsih

doi:10.26905/jpp.v10i1.13402

Authors

Felicia Angelina Departemen Ilmu Administrasi Niaga, Fakultas Ilmu Administrasi, Universitas Indonesia
Prima Nurita Rusmaningsih Departemen Ilmu Administrasi Niaga, Fakultas Ilmu Administrasi, Universitas Indonesia

DOI:

https://doi.org/10.26905/jpp.v10i1.13402

Keywords:

emotional solidarity, memorable tourism experience, volunteer tourism

Abstract

Sustainable tourism is a type of tourism that is managed with a focus on improving quality quantitatively. One form of community/tourist involvement in the implementation of sustainable tourism is voluntourism, which is applied at the Angke Kapuk Nature Tourism Park (TWAAK) destination, offering volunteer tourists the opportunity to plant mangroves, thus becoming an attraction for tourism activities that provide a unique experience. This study aims to measure the influence of emotional solidarity on the memorable tourism experience of volunteer tourists at TWAAK using online questionnaire distribution as the data collection technique. The respondents involved were 100 tourists who had visited TWAAK more than once. Data analysis used descriptive statistics (including description and mean test) and inferential statistics with simple regression. The results of this study conclude that there is a significant influence between emotional solidarity and memorable tourism experience, where the dimension of feeling welcomed is the highest dimension in forming emotional solidarity, and the dimension of involvement is the highest dimension in forming the memorable tourism experience of volunteer tourists at TWAAK.

Downloads

Download data is not yet available.

Author Biographies

Felicia Angelina, Departemen Ilmu Administrasi Niaga, Fakultas Ilmu Administrasi, Universitas Indonesia

Department of Business Administration, Faculty of Administrative Sccience

Prima Nurita Rusmaningsih, Departemen Ilmu Administrasi Niaga, Fakultas Ilmu Administrasi, Universitas Indonesia

Department of Business Administration, Faculty of Administrative Sccience

References

Alamineh, G. A., Hussein, J. W., Mulu, Y. E., & Taddesse, B. (2023). The negative cultural impact of tourism and its implication on sustainable development in Amhara Regional State. Cogent Arts & Humanities, 10(1). https://doi.org/10.1080/23311983.2023.2224597

Baloch, Q. B., Shah, S. N., Iqbal, N., Sheeraz, M., Asadullah, M., Mahar, S., & Khan, A. U. (2023). Impact of tourism development upon environmental sustainability: a suggested framework for sustainable ecotourism. Environmental science and pollution research international, 30(3), 5917–5930. https://doi.org/10.1007/s11356-022-22496-w

Fadilla, P., Soedewi, S., & Resmadi, I. (2023). Perancangan Environmental Graphic Design sebagai Media Informasi dan Identitas Visual pada UPTD Konservasi Penyu Kota Pariaman. eProceedings of Art & Design, 10(2).

Fikhri, M. Z. (2021, Januari 23). “Sustainable Tourism”, Solusi Dampak Negatif Pariwisata. Retrieved from Situs Berita Kampus Indonesia.com: https://kabarkampus.com/2021/01/sustainable-tourism-solusi-dampak-negatif-pariwisata/

Jakarta Mangrove ID. (n.d.). Taman Wisata Alam Angke Kapuk Jakarta Mangrove Resort. Retrieved from jakartamangrove.id: https://jakartamangrove.id/

Jiang, L., Eck, T., & An, S. (2022). A Study on the Effect of Emotional Solidarity on Memorable Tourism Experience and Destination Loyalty in Volunteer Tourism. Sage Open Journals, 1-15.

Kemenparekraf/Baparekraf Republik Indonesia. (2024, Desember 20). Kemenparekraf/Baparekraf Republik Indonesia. Retrieved from kemenparekraf.go.id: https://kemenparekraf.go.id/berita/siaran-pers-menpar-optimistis-capaian-kinerja-pariwisata-2024-lampaui-realisasi-tahun-sebelumnya

Kim, J.-H., J. R., & McCormick, B. (2012). Development of a Scale to Measure. Journal of Travel Research, 12-25.

Kumparan. (2022, Maret 2). Kumparan Video. Retrieved from kumparan.com: https://kumparan.com/kumparanvideo/survei-mencatat-453-ton-sampah-mengotori-kawasan-taman-nasional-1xbiMtd3SmP

Lintong, R. (2022). Perancangan Identitas Visual Kawasan Ekowisata Mangrove PIK Jakarta. Universitas Multimedia Nusantara.

Miranti, R., Widhiyoga, G., & Haqqi, H. (2018). Analisis pembangunan berkelanjutan terhadap kebijakan perubahan iklim Indonesia sebagai upaya mengakomodasi Paris Agreement. Transformasi, 1(34).

Nanlohy, L. H., & Masniar, M. (2020). Manfaat Ekosistem Mangrove Dalam Meningkatkan Kualitas Lingkungan Masyarakat Pesisir. Abdimas: Papua Journal of Community Service, 2(1), 1-4.

Neuhofer, B., Buhalis, D., & Ladkin, A. (2015). Smart technologies for personalized experiences: a case study in the hospitality domain. Eletronic Markets: The International Journal on Networked Business, 243-254.

Neuman, W. L. (2014). Social Research Methods: Qualitative and Quantitative Approaches Seventh Edition. Harlow: Pearson.

Nopiyani, N. M. S., & Wirawan, I. M. A. (2021). The impact of tourism on the quality of life of communities in tourist destination areas: A systematic review. Open Access Macedonian Journal of Medical Sciences, 9(F), 129-136.

Patwardhan, V., Ribeiro, M. A., Payini, V., Woosnam, K. M., Mallya, J., & Gopalakrishnan, P. (2020). Visitors’ place attachment and destination loyalty: Examining the roles of emotional solidarity and perceived safety. Journal of travel research, 59(1), 3-21.

Permini, N. L. P. E., Junaedy, I. K. D., Wahyuni, M. D., Dinata, N. L. K. C. R., & Putri, D. P. N. I. (2025). GOVERNMENTALITY DALAM PENGELOLAAN PARIWISATA BERKELANJUTAN DI KABUPATEN GIANYAR BALI. Moderat: Jurnal Ilmiah Ilmu Pemerintahan, 11(2), 503-518.

Pradipta, I. R., & Mulyana, A. R. (2023). Perancangan Brand Identity Dan Brand Activation Cimeuhmal Coffee Sebagai Pemberdayaan Ekonomi Daerah Ekowisata Situ Cimeuhmal. FAD, 2(1), 1-23.

Ribeiro, M. A., Woosnam, K. M., Pinto, P., & Silva, J. A. (2018). Tourists’ destination loyalty through emotional solidarity with residents: An integrative moderated mediation model. Journal of Travel Research, 57(3), 279-295.

Saputra, M. H. D., Patria, A. S., & Carreca, I. N. (2025). PERANCANGAN ENVIRONMENTAL GRAPHIC DESIGN UNTUK PENGEMBANGAN EKOWISATA HUTAN MANGROVE WONOREJO. Jurnal Desain Grafis Aplikatif, 3(1), 37-51.

Sin, H. L. (2010). Who are we Responsible to? Locals’ Tales of Volunteer Tourism. Geoforum, 983-992.

Sukarno, M., & Mutiarin , D. (2023). Branding tourism and collaborative governance: A case study from Nglanggeran village. Jurnal Studi Komunikasi, 7(3), 797 - 812. https://doi.org/10.25139/jsk.v7i3.6200

Uysal, M., Perdue, R. R., & Sirgy, M. J. (2012). Handbook of Tourism and Quality-of-Life Research. New York: Springer.

Van Huynh, D., & Duong, L. H. (2025). Religious Tourism: Unveiling the Role of Authenticity and Emotional Solidarity in Enhancing Tourists’ Memorable Experiences and Destination Loyalty. In Contemporary Religious Tourism: Multidisciplinary insights, Environmental Engagement, and Community Impact (pp. 15-29). Cham: Springer Nature Switzerland.

Wang, S., Berbekova, A., Uysal, M., & Wang, J. (2024). Emotional Solidarity and Co-creation. Journal of Travel Research, 115-135.

Wisnubroto, K. (2025, January 15). Indonesia.Go.Id Portal Informasi Indonesia. Retrieved from indonesia.go.id: https://indonesia.go.id/kategori/editorial/8899/meneropong-tren-pariwisata-2025?lang=1

Wurarah, R., & Mulyanto. (2024). Effective Government Strategies to Deal With Climate Change Impacts in the West Papua Region: Budget Optimization for Mitigation and Adaptation. Jurnal Bina Praja, 16(2), 235–249. https://doi.org/10.21787/jbp.16.2024.235-249

Woo, E., Uysal, M., & Sirgy, M. J. (2018). Tourism impact and stakeholders’ quality of life. Journal of Hospitality & Tourism Research, 42(2), 260-286.

Woosnam, K. M., & Norman, W. C. (2010). Measuring Residents’ Emotional Solidarity. Journal of Travel Research, 365-380.

Yasyi, D. N. (2020, Agustus 29). Good News From Indonesia. Retrieved from Good News From Indonesia: https://www.goodnewsfromindonesia.id/2020/08/29/voluntourism-tren-wisata-baru-yang-potensial-untuk-new-normal-di-indonesia

Zhang, H., Wu, Y., & Buhalis, D. (2017). A model of perceived image, memorable tourism experiences and revisit intention. Journal of Destination Marketing & Management, 1-11.