Integrating technology and social media branding to enhance sustainable tourism development through green tourism supply chains in Banten tourism villages

Kenedi Kenedi; Mira Nurhikmat; Muhammad Angga Anggriawan

doi:10.26905/jpp.v10i2.16040

Authors

Kenedi Kenedi Fakultas Ekonomi dan Bisnis, Universitas Bina Bangsa https://orcid.org/0000-0002-2164-7052
Mira Nurhikmat Fakultas Ekonomi dan Bisnis, Universitas Faletehan, Serang
Muhammad Angga Anggriawan Fakultas Ekonomi dan Bisnis, Universitas Bina Bangsa, Serang

DOI:

https://doi.org/10.26905/jpp.v10i2.16040

Keywords:

green tourism supply chain, social media branding, sustainable tourism, technology adoption

Abstract

The development of sustainable tourism in rural areas increasingly relies on innovation and digital transformation. This study investigates the influence of technology adoption and social media branding on sustainable tourism, with green tourism supply chains (GTSC) acting as a mediating variable. Using a quantitative approach, data were collected from 385 respondents who are tourism stakeholders in Banten Province through a structured questionnaire. The analysis employed Structural Equation Modeling–Partial Least Squares (SEM-PLS) using SmartPLS software. The results reveal that both technology adoption and social media branding significantly influence sustainable tourism, directly and indirectly through GTSC. Social media branding had the strongest effect, followed by technology adoption. GTSC also significantly mediates the relationship between both independent variables and sustainable tourism. These findings highlight the importance of integrated strategies that combine digital innovation with green operational practices. It is recommended that tourism village stakeholders enhance digital capabilities, build green supply networks, and utilize social media strategically to support sustainability goals

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