PAUZI , Rizal; IBRAHIM, Muh. Akmal; HASNIATI; ATMANSYAH, Lutfi; ABDULLAH, Muh. Tang. Assessing Digital Public Service Quality and User Satisfaction in a Regional Tax Service Application Using WebQual 4.0. Journal of Transformative Governance and Social Justice, [S. l.], v. 4, n. 2, p. 156–170, 2026. DOI: 10.26905/j-tragos.v4i2.17027. Disponível em: https://jurnal.unmer.ac.id/index.php/jtragos/article/view/17027. Acesso em: 23 sep. 2026.