Financial perfomance as a determinant of bank reputation: An empirical study from bank in ASEAN

Authors

DOI:

https://doi.org/10.26905/afr.v9i1.15405

Keywords:

ASEAN, Bank, Financial performance, Reputation

Abstract

This study aims to analyze the relationship between financial performance indicators and bank reputation. An em-pirical approach is implemented using a sample of publicly listed banks, with financial data obtained from their an-nual reports. The analysis method used is statistical regression to test the effect of various financial performance indicators on bank reputation. The findings of the study indicate that both ROA and NPL do not have a significant effect on bank reputation. In contrast, NIM and BOPO show a positive relationship, meaning that profitability and operational efficiency can improve bank reputation. Moreover, DAR has a positive effect on bank reputation, indicating that higher leverage can reflect growth potential. However, DER has a negative effect on bank reputation, indicating that higher debt levels relative to equity can reduce stakeholder trust. In addition, LDR also has a negative effect on reputation, highlighting concerns related to liquidity risk. These findings provide important insights for banking institutions, indicating that effective financial performance management can strengthen their reputation and competitiveness in the market. This study contributes to the literature by employing Cumulative Abnormal Return (CAR) as a dynamic, market-based proxy for bank reputation, which is an approach that is relatively underutilized in ASEAN banking research. By capturing investor reactions to financial disclosures, this method offers a more responsive and nuanced measure of reputation than traditional indicators such as market value or brand perception.

Downloads

Download data is not yet available.

References

Abughniem, M. S., Al Aishat, M. H., & Hamdan, A. M. (2019). Corporate sustainability as an antecedent to the financial performance: An empirical study. Polish Journal of Management Studies, 20(2), 35–44. https://doi.org/10.17512/pjms.2019.20.2.03

Aggarwal, A., & Saxena, N. (2023). Examining the relationship between corporate social responsibility, corporate reputation and brand equity in Indian banking industry. Journal of Public Affairs, 23(1), e2838. https://doi.org/10.1002/pa.2838

Atukunda, G., Musiita, B., Atwiine, J., Atwine, A., & Olyanga, A. M. (2024). Financial innovations and profitability of commercial banks in Uganda. Journal of Economics and Behavioral Studies, 16(2), 32-44. https://doi.org/10.22610/jebs.v16i2(J).3835

Ben Abdallah, M., & Bahloul, S. (2025). The influence of solvency and liquidity ratios on profitability of Tunisian banks: the moderating effect of asset quality. African Journal of Economic and Management Studies, 16(2), 255-270. https://doi.org/10.1108/AJEMS-02-2024-0136

Butt, M. A., Ayub, H., Latif, B., Asif, F., Shabbir, M. S., & Raja, A. A. (2022). Financial risks and performance of conventional and Islamic banks: do reputational risk matters?. Journal of Islamic Accounting and Business Research, 13(4), 581-595. https://doi.org/10.1108/JIABR-10-2020-0336

Ciaponi, G., Dalbon, F., Fabris, P., Frigerio, C., Lucernati, R., Repetto, E., & Terrizzano, F. (2021). Reputational Risk for financial institutions: a proposal of quantitative approach. Risk Management Magazine, 16(2), 50-68. https://doi.org/10.47473/2020rmm0090

de Koning, C. (2018). Reputation, corporate social responsibility, and financial performance of banks. MaRBLe, 1. https://doi.org/10.26481/marble.2018.v1.617

Dell'Atti, S., Trotta, A., Iannuzzi, A. P., & Demaria, F. (2017). Corporate social responsibility engagement as a determinant of bank reputation: An empirical analysis. Corporate Social Responsibility and Environmental Management, 24(6), 589-605. https://doi.org/10.1002/csr.1430

Dogra, V., Singh, A., Verma, S., Alharbi, A., & Alosaimi, W. (2021). Event study: advanced machine learning and statistical technique for analyzing sustainability in banking stocks. Mathematics, 9(24), 3319. https://doi.org/10.3390/math9243319

Fajari, S., & Sunarto. (2017). Pengaruh CAR, LDR, NPL, BOPO terhadap Profitabilitas Bank (Studi Kasus Perusahaan Perbankan yang Tercatat di Bursa Efek Indonesia Periode Tahun 2011 sampai 2015). Prosiding Seminar Nasional Multi Disiplin Ilmu & Call for Papers UNISBANK, 3, 853–862.

Fiordelisi, F., & Mare, D. S. (2013). Probability of default and efficiency in cooperative banking. Journal of International Financial Markets, Institutions and Money, 26, 30-45. https://doi.org/10.1016/j.intfin.2013.03.003

Fiordelisi, F., Soana, M. G., & Schwizer, P. (2013). The determinants of reputational risk in the banking sector. Journal of Banking & Finance, 37(5), 1359-1371. https://doi.org/10.1016/j.jbankfin.2012.04.021

Fiordelisi, F., Soana, M. G., & Schwizer, P. (2014). Reputational losses and operational risk in banking. The European Journal of Finance, 20(2), 105-124. https://doi.org/10.1080/1351847X.2012.684218

Gathara, F., Mutwiri, N., & Aluoch, M. (2023). The effect of asset quality on the value of commercial banks in Kenya. International Journal of Current Aspects in Finance, Banking and Accounting, 5(2), 33-48. https://doi.org/10.35942/6tdf9275

Gupta, S., Kaur, G., Kumari, I., & Kalra, D. (2024). Exploration of opportunities and challenges in green finance: a journey of sustainable development. Sustainable Investments in Green Finance, 256-270. https://doi.org/10.4018/979-8-3693-1388-6.ch018

Hassan, T., Khan, Y., Safi, A., Chaolin, H., Wahab, S., Daud, A., & Tufail, M. (2023). Green financing strategy for low-carbon economy: The role of high-technology imports and institutional strengths in China. Journal of Cleaner Production, 415, 137859. https://doi.org/10.1016/j.jclepro.2023.137859

Kassem, N. M., & Sakr, A. (2018). The impact of bank-specific characteristics on the profitability of commercial banks in Egypt. Journal of Finance and Bank Management, 6(2), 76-90. https://doi.org/10.15640/jfbm.v6n2a8

Kayani, G. M., Akhtar, Y., Yiguo, C., Yousaf, T., & Shahzad, S. J. H. (2021). The role of regulatory capital and ownership structure in bank liquidity creation: Evidence from emerging Asian economies. Sage Open, 11(2), 21582440211006051. https://doi.org/10.1177/21582440211006051

Kurniawati, A. D. (2021). A systematic literature review of liquidity, asset quality, efficiency, and solvability of profitability on foreign bank. IPTEK Journal of Proceedings Series, (1), 235-238. https://doi.org/10.12962/j23546026.y2020i1.8642

Lodhia, S., & Mitchell, N. A. (2022). Corporate social responsibility disclosures and reputation risk management post the banking royal commission: A study of the big four banks. Qualitative Research in Accounting & Management, 19(2), 162-185. https://doi.org/10.1108/QRAM-07-2020-0120

Mandas, M., Lahmar, O., Piras, L., & De Lisa, R. (2024). ESG reputational risk and market valuation: Evidence from the European banking industry. Research in International Business and Finance, 69, 102286. https://doi.org/10.1016/j.ribaf.2024.102286

Miklaszewska, E., Kil, K., & Pawłowska, M. (2020). Is reputational risk important for bank performance? Evidence from CEE-11 countries. Argumenta Oeconomica, 2(45), 31-51. https://doi.org/10.15611/aoe.2020.2.02

Murtiningrum, W., & Wahyuningsih, E. (2024). Analysis of the effect of financial ratios on ROA at commercial banks on the IDX. Asean International Journal of Business, 3(1), 12-19. https://doi.org/10.54099/aijb.v3i1.470

Nisa, C., & Nawasiah, N. (2020). Determinant of reputation risk management in Islamic banks in Indonesia. INQUISITIVE: International Journal of Economic, 1(1), 1-13. https://doi.org/10.35814/inquisitive.v1i1.1857

Niţescu, D. C., & Cristea, M. A. (2020). Environmental, social and governance risks–new challenges for the banking business sustainability. Amfiteatru Economic, 22(55), 692-706. https://doi.org/10.24818/EA/2020/55/692

Olmo, B. T., Cantero Saiz, M., & Sanfilippo Azofra, S. (2021). Sustainable banking, market power, and efficiency: Effects on banks’ profitability and risk. Sustainability, 13(3), 1298. https://doi.org/10.3390/su13031298

Pejić Bach, M., Starešinić, B., Omazić, M. A., Aleksić, A., & Seljan, S. (2020). m-Banking quality and bank reputation. Sustainability, 12(10), 4315. https://doi.org/10.3390/su12104315

Rahayu, Y. S., & Wardana, G. K. (2021). The effect of financial performance and dividend policy on cumulative abnormal return. EL DINAR: Jurnal Keuangan dan Perbankan Syariah, 9(1), 62-76. https://doi.org/10.18860/ed.v9i1.11453

Ramos, C. M., & Casado-Molina, A. M. (2021). Online corporate reputation: A panel data approach and a reputation index proposal applied to the banking sector. Journal of Business Research, 122, 121-130. https://doi.org/10.1016/j.jbusres.2020.08.061

Sharma, R., & Joshi, R. (2024). The effect of bank reputation on loyalty–The moderating role of bank type. South Asian Journal of Business Studies, 13(1), 37-55. https://doi.org/10.1108/SAJBS-09-2020-0331

Sroufe, R., & Gopalakrishna-Remani, V. (2019). Management, social sustainability, reputation, and financial performance relationships: An empirical examination of US firms. Organization & Environment, 32(3), 331-362. https://doi.org/10.1177/1086026618756611

Sumarta, N. H., Rahardjo, M., Satriya, K. K. T., Supriyono, E., & Amidjaya, P. G. (2023). Bank ownership structure and reputation through sustainability reporting in Indonesia. Social Responsibility Journal, 19(6), 989-1002. https://doi.org/10.1108/SRJ-01-2021-0024

Tun, P. M., & Hoang, V. (2023). A research model for mobile wallet adoption based on bank and customer factors of the private banking sector in Myanmar. International Journal of Management Studies, 30(2), 179-202. https://doi.org/10.32890/ijms2023.30.2.1

Tuwei, T., Kemboi, R. K., Naibei, I. K., & Obura, J. (2024). Relationship between reputational risk and financial performance of commercial banks in Kenya. American International Journal of Business Management (AIJBM), 7(6), 52–58.

Yahya, A. T., Akhtar, A., & Tabash, M. I. (2014). The impact of political instability, macroeconomic and bank-specific factors on the profitability of Islamic banks: An empirical evidence. Investment Management and Financial Innovations, 14(4), 30-39. https://doi.org/10.21511/imfi.14(4).2017.04

Zaby, S., & Pohl, M. (2019). The management of reputational risks in banks: Findings from Germany and Switzerland. Sage Open, 9(3), 2158244019861479. https://doi.org/10.1177/2158244019861479

Zhao, C., Noman, A. H. M., & Asiaei, K. (2022). Exploring the reasons for bank-switching behavior in retail banking. International Journal of Bank Marketing, 40(2), 242-262. https://doi.org/10.1108/IJBM-01-2021-0042

Zheng, C., Cheung, A., Zhang, J., & Haider, I. (2023). Corporate social responsibility and bank liquidity creation. Journal of Financial Research, 46(2), 343-382. https://doi.org/10.1111/jfir.12322

Additional Files

Published

2026-05-11

How to Cite

Putri, N. K., Adam, M., Isnurhadi, & Mu’izzuddin. (2026). Financial perfomance as a determinant of bank reputation: An empirical study from bank in ASEAN. AFRE (Accounting and Financial Review), 9(1), 15–28. https://doi.org/10.26905/afr.v9i1.15405

Similar Articles

1 2 3 4 5 6 7 > >> 

You may also start an advanced similarity search for this article.