Appreciative approach in interaction with co-workers of teachers at x school in Surabaya
DOI:
https://doi.org/10.26905/jpt.v20i1.15420Keywords:
Appreciation, colleague interaction, teacherAbstract
This phenomenological study examines how appreciation influences interpersonal relationships among teachers at X Senior High School in Surabaya, Indonesia. In response to increasing concerns about workplace stress, teacher conflicts, and emotional disengagement, appreciation is identified as a key factor in promoting emotional well-being and professional harmony. Data were gathered through in-depth interviews with three teachers and analyzed using thematic analysis. Five main themes emerged: (1) positive dynamics of appreciative interaction, (2) appreciation as social capital, (3) the spiritual dimension of appreciation, (4) barriers to appreciative behavior, and (5) internal and external support factors. Results indicate that appreciation—expressed through simple acts like greetings, praise, or assistance—builds trust, motivation, and collegial solidarity. Teachers view appreciation not only as professional communication but also as a spiritual practice embodying gratitude and divine love. Internal factors such as proactive attitudes, emotional resilience, and past positive experiences support appreciative behaviors, while external factors like school culture and peer support reinforce them. The study concludes that embedding appreciation within school environments improves teacher morale, reduces emotional stress, and fosters a healthier, more collaborative culture. Recommendations include implementing emotional intelligence training, leadership that models appreciation, and further research across various school settings.
Downloads
References
Amini. (2013). Profesi Keguruan, Medan: Perdana Publishing.
Baillien, E., Neyens, I., & De Witte, H. (2011). Organizational correlates of workplace bullying in
small-and medium-sized enterprises. International Small Business Journal,29, 610–625. https://doi.org/10.1177/0266242610375774
Bass, B. M., & Avolio, B. J. (1994). Improving organizational effectiveness through transformational leadership. Thousand Oaks, CA: Sage.
Blau, P. M. (1964). Exchange and power in social life. New York: John Wiley & Sons.
Chapman, G. & White, P. (2019). The 5 Languages of Appreciation in the Workplace. Chicago: Northfield Publishing
Constable, J. F., & Russell, D. W. (1986). The effect of social support and the work environment upon burnout among nurses. Journal of Human Stress, 12, 20 –26. http://dx.doi.org/10.1080/0097840X.1986.9936762
Crant, J. M. (2000). Proactive behavior in organizations. Journal of Management, 26(3), 435–462. https://doi.org/10.1177/014920630002600304
Creswell, J. W., & Poth, C. N. (2018). Qualitative inquiry & research design: Choosing among five approaches (4th ed.). California: Sage Publications.
Dewantoro, D. A. (2020, February 11th) Kasus 2 Guru Berkelahi di Dalam Kelas, Begini Penjelasan Kepsek SMA 8 Medan. Kompas. Retrieved from https://regional.kompas.com/read/2020/02/11/14534501/kasus-2-guru-berkelahi-di-dalam-kelas-begini-penjelasan-kepsek-sma-8-medan#google_vignette.
Dzurec L, Bromley G. (2012) Speaking of workplace bullying. Journal of Professional Nursing. 28(4): 247-54. https://doi.org/10.1016/j.profnurs.2012.01.004.
Eckloff, T., & van Quaquebeke, N. (2008). Entwicklung und Validierung einer Skala zu respektvoller Führung [Development and validation of a scale on respectful leadership]. In E. H. Witte (Ed.), Sozialpsychologie und Werte (pp. 243–275). Pabst Science Publishers.
Fry, L. W. (2003). Toward a theory of spiritual leadership. The Leadership Quarterly, 14(6), 693–727. https://doi.org/10.1016/j.leaqua.2003.09.001
Givens, D. B. (2005). The nonverbal dictionary of gestures, signs, and body language cues. Center for Nonverbal Studies Press.
Judge, T. A., Piccolo, R. F., & Ilies, R. (2004). The forgotten ones? The validity of consideration and initiating structure in leadership research. Journal of Applied Psychology, 89, 36 –51. http://dx.doi.org/10.1037/ 0021-9010.89.1.36
Knapp, M. L., & Hall, J. A. (2013). Nonverbal communication in human interaction (8th ed.). Wadsworth Publishing.
Kolb, D. A. (1984). Experiential learning: Experience as the source of learning and development. Prentice-Hall.
La Kahija, Y. F. (2017). Penelitian fenomenologis: Jalan memahami pengalaman hidup. Sleman: Kanisius.
Liu, X., Siu, O. L., & Shi, K. (2010). Transformational leadership and employee well-being: The mediating role of trust in the leader. Journal of Occupational Health Psychology, 15(4), 417-429. https://doi.org/10.1111/j.1464-0597.2009.00407.x
London, M. (2003). Job feedback: Giving, seeking and using feedback for performance improvement (2nd ed.). Mahwah, NJ: Erlbaum.
Luthans, F. (2002). Positive organizational behavior: Developing and managing psychological strengths. The Academy of Management Executive, 16(1), 57–72. https://doi.org/10.5465/ame.2002.6640181
McCormack, B., McCance, T. and Maben, J. (2013) Outcome evaluaon in the development of person-
centred pracce. Chp 10 in McCormack, B., Manley, K. and Titchen, A. (Eds.) (2013) Pracce
Masten, Ann S. (2001). Ordinary magic: Resilience processes in development. American Psychologist. Vol 56(3), 227-238. https://doi.org/10.1037/0003-066X.56.3.227
McCormack, B., McCance, T. and Maben, J. (2013) Outcome evaluation in the development of personcentred practice. Chp 10 in McCormack, B., Manley, K. and Titchen, A. (Eds.) (2013) Practice Development in Nursing. (2nd edition). Oxford: Wiley-Blackwell. pp 190-211.
Meilikhah (2023, September 14th) ASN Guru di Lebak Diduga Aniaya Sesama Pengajar. Metrotvnews. Retrieved from https://www.metrotvnews.com/read/NgxC845V-asn-guru-di-lebak-diduga-aniaya-sesama-pengajar
Merriam, S. B., & Tisdell, E. J. (2016). Qualitative research: a guide to design and implementation (4th ed.). San Francisco: Jossey-Bass.
Miller, H., & Rayner, C. (2012). The Form and Function of “Bullying” Behaviors in a Strong Occupational Culture: Bullying in a U.K. Police Service. Group & Organization Management, 37(3), 347–375. https://doi.org/10.1177/1059601112449476
Namie, G. (2021). 2021 WBI U.S. Workplace Bullying Survey. Workplace Bullying Institute.
https://workplacebullying.org/wp-content/uploads/2021/04/2021-Full-Report.pdf
Neuman, W. L. (2017). Metodologi penelitian sosial: Pendekatan kualitatif dan kuantitatif (7th ed.). Jakarta: Indeks.
Ohly, S. and Schmitt, A. (2015). “What makes us enthusiastic, angry, feeling at rest or worried? Development and validation of an effective work events taxonomy using concept mapping methodology”, Journal of Business and Psychology, Vol. 30, pp. 15-35. https://doi.org/10.1007/s10869-013-9328-3
Permendiknas Nomor 16 Tahun 2007. (2007). Standar Kualifikasi Akademik dan Kompetensi Guru
Silviandari, I. A., & Helmi, A. F. (2018). Bullying di Tempat Kerja di Indonesia - Workplace Bullying on Indonesia. Buletin Psikologi, 26(2), 137-145.
Semmer, N. K., & Jacobshagen, N. (2003). Selbstwert und Wertschätzung als Themen der arbeitspsychologischen Stressforschung [Self-worth and appreciation as topics in work psychological stress research]. In K.-C. Hamborg & H. Holling (Eds.), Innovative Personal- und Organisationsentwicklung (pp. 131–155). Göttingen, Germany: Hogrefe.
Semmer, N.K., Meier, L.L. and Beehr, T.A. (2016),“Social aspects of work: direct and indirect social messages conveying respect or disrespect”, in Rossi, A.M., Meurs, J.A. and Perrewe, P.L. (Eds),Stress and Quality of Working Life: Interpersonal and Occupation-Based Stress, Information Age Publishing, Charlotte, NC, pp. 13-31.
Semmer, N.K., Tschan, F., Jacobshagen, N., Beehr, T.A., Elfering, A. and Meier, L.L. (2019), “Stress as offense to self: a promising approach comes of age”, Occupational Health Science”, Vol. 3, pp. 205-238. https://doi.org/10.1007/s41542-019-00041-5
Solomon, L. (2015), “The top complaints from employees about their leaders”, Harvard Business Review, June 24, pp. 2-5.
Stajkovic, A. D., & Luthans, F. (2003). Behavioral management and task performance in organizations: Conceptual background, meta-analysis, and test of alternative models. Personnel Psychology, 56, 155–194. http://dx.doi.org/10.1111/j.1744-6570.2003.tb00147.x
Stocker, D., Jacobshagen, N., Krings, R., Pfister, I. B., & Semmer, N. K. (2014). Appreciative leadership and employee well-being in everyday working life. Zeitschrift für Personalforschung, 28, 73–95. http://dx.doi .org/10.1177/239700221402800105
Stocker, D., Keller, A.C., Meier, L.L., Elfering, A., Pfister, I.B., Jacobshagen, N. and Semmer, N.K. (2018), “Appreciation by supervisors buffers the impact of work interruptions on well-being longitudinally”, International Journal of Stress Management, Vol. 26 No. 4, pp. 331-343, doi:10.1037/str0000111.
Woodrow, C., & Guest, D. E. (2014). When good HR gets bad results: Exploring the challenge of HR implementation in the case of workplace bullying. Human Resource Management Journal, 24(1), 38-56. https://doi.org/10.1111/1748-8583.12021
Yukl, G. (2013). Leadership in organizations (8th ed.). Boston, MA: Pearson.
Downloads
Published
How to Cite
Issue
Section
License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

