Exploring identity and emotion: A phenomenological study of self-diagnosis in Gen Z women

Authors

DOI:

https://doi.org/10.26905/jpt.v20i2.15948

Keywords:

Self-diagnosis, Gen Z, social media, emotional regulation

Abstract

Self-diagnosing mental health disorders has become increasingly common among Gen Z women active on social media. This qualitative phenomenological study explores their subjective experiences and the impact of self-diagnosis on emotional regulation and social relationships. Fifteen female participants aged 18–24, who had consciously self-diagnosed based on exposure to mental health content on TikTok, Instagram, and X (formerly Twitter), were interviewed using semi-structured in-depth methods. Data were analyzed through Creswell’s phenomenological procedures. Three major themes emerged: self-diagnosis as a form of self-understanding, emotional regulation through psychological labeling, and shifts in social dynamics due to lack of validation from close environments and increased reliance on online communities. The findings suggest that self-diagnosis serves both as a coping strategy and a reflection of limited access to professional services and low mental health literacy. This study contributes to emotional regulation and identity development theories in the digital era, highlighting the urgency of inclusive mental health education and adolescent-friendly policies.

Downloads

Download data is not yet available.

Author Biographies

Yulia Ayriza, Universitas Negeri Yogyakarta

Fakultas Psikologi

Elina Listianti Widuri, Universitas Ahmad Dahlan

Fakultas Psikologi

References

Al-Khouja, M., Williams, D., & Daniels, J. (2022). Understanding mental health information seeking behavior among Generation Z: A cross-platform social media analysis. Journal of Medical Internet Research, 24(7), e34823. https://doi.org/10.2196/34823

Badan Litbangkes. (2023). Laporan Kesehatan Jiwa Indonesia: Tantangan dan Strategi. Kementerian Kesehatan Republik Indonesia.

Baker, D. P., & White, S. H. (2015). The impact of online health communities on the mental health of individuals with serious illness: A review of the literature. Journal of Medical Internet Research, 17(7), e167. https://doi.org/10.2196/jmir.4537

Baumel, A., & Yom-Tov, E. (2018). Exploring users’ engagement with web-based mental health interventions: An exploratory analysis of patterns and implications. Internet Interventions, 13, 52–59. https://doi.org/10.1016/j.invent.2018.06.003

Berger, P. L., & Luckmann, T. (1966). The social construction of reality: A treatise in the sociology of knowledge. Doubleday.

Chen, J., Zhang, H., & Li, L. (2020). Extended family involvement and its effects on young mothers’ parenting decisions. Journal of Family Psychology, 35(4), 431–445. https://doi.org/10.1037/fam0000435

Creswell, J. W. (2021). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). SAGE Publications.

Deci, E. L., & Ryan, R. M. (2000). The “what” and “why” of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227–268. https://doi.org/10.1207/S15327965PLI1104_01

Deloitte. (2023). The mental health of Gen Z: A digital diagnosis. Deloitte Insights. https://www.deloitte.com/mental-health-genz

Erikson, E. H. (1968). Identity: Youth and crisis. W. W. Norton & Company.

Folkman, S., & Moskowitz, J. T. (2000). Positive affect and the other side of coping. American Psychologist, 55(6), 647–654. https://doi.org/10.1037/0003-066X.55.6.647

Gori, D., Smith, A., & Johnson, R. (2021). Self-diagnosis and its association with increased self-stigma and delayed professional help-seeking. European Journal of Psychology, 25(3), 120–130.

Gross, J. J. (2014). Emotion regulation: Conceptual and empirical foundations. In J. J. Gross (Ed.), Handbook of emotion regulation (2nd ed., pp. 3–20). The Guilford Press.

Ismail, S., Ahmed, Z., & Williams, H. (2023). Exploring self-diagnosis in Southeast Asia: A digital era phenomenon. Southeast Asia Journal of Health, 12(1), 89–102. https://doi.org/10.1007/11223

Kementerian Kesehatan Republik Indonesia. (2023). Profil Kesehatan Indonesia Tahun 2023. Kemenkes RI.

Lee, H., & Wong, T. (2021). Social media and self-diagnosis: A study of students’ mental health in Malaysia. Journal of Social Media Studies, 27(4), 105–118. https://doi.org/10.1007/54321

Lehtimaki, S., Martikainen, J., & Koivisto, J. (2021). Mental health content on social media and its implications: A review of qualitative evidence. Digital Health, 7, 1–12. https://doi.org/10.1177/20552076211059388

Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. Sage Publications.

Luxton, D. D., June, J. D., & Chalker, S. A. (2012). Social media and suicide: A public health perspective. American Journal of Public Health, 102(S2), S61–S64. https://doi.org/10.2105/AJPH.2012.300738

Marchant, A., Hawton, K., Stewart, A., Montgomery, P., Singaravelu, V., Lloyd, K., Purdy, N., Daine, K., & John, A. (2019). A systematic review of the relationship between internet use, self-harm and suicidal behaviour in young people: The good, the bad and the unknown. PLOS ONE, 14(3), e0213542. https://doi.org/10.1371/journal.pone.0213542

McKinsey. (2023). Mental health and youth: The role of social media. McKinsey & Company. https://www.mckinsey.com/mental-health-2023

Moreno, M. A., Ton, A., Selkie, E., & Evans, Y. (2020). Secret society 123: Understanding the language of self-harm on Instagram. Journal of Adolescent Health, 66(1), 107–114. https://doi.org/10.1016/j.jadohealth.2019.07.015

Naslund, J. A., Aschbrenner, K. A., Marsch, L. A., & Bartels, S. J. (2020). The future of mental health care: Peer-to-peer support and social media. Epidemiology and Psychiatric Sciences, 29, e90. https://doi.org/10.1017/S2045796019000580

Nguyen, T., & Faulkner, M. (2020). The psychological effects of self-diagnosis: Examining emotional dysregulation and relational strain in the digital age. Journal of Mental Health and Media, 12(2), 115–129. https://doi.org/10.1016/j.jmhm.2020.06.007

Pera, A. (2020). The psychology of fake news and misinformation: Building resilience through media literacy education. Journal of Media Literacy Education, 12(1), 1–10. https://doi.org/10.23860/JMLE-2020-12-1-1

Petersen, N., Garrison, C., & DeVito, A. (2021). Identity formation and mental health narratives on TikTok: Between self-understanding and misinformation. Cyberpsychology, Behavior, and Social Networking, 24(11), 727–733. https://doi.org/10.1089/cyber.2021.0013

Sugiyono. (2022). Metode penelitian kualitatif, kuantitatif, dan R&D (2nd ed.). Alfabeta.

Tiggemann, M., & Slater, A. (2014). NetGirls: The Internet, Facebook, and body image concern in adolescent girls. International Journal of Eating Disorders, 47(6), 630–643. https://doi.org/10.1002/eat.22314

Twenge, J. M. (2017). iGen: Why today’s super-connected kids are growing up less rebellious, more tolerant, less happy—and completely unprepared for adulthood. Atria Books.

Yuniarti, S., & Pratama, Y. (2021). Literasi kesehatan mental pada mahasiswa pengguna media sosial: Studi deskriptif di kota besar Indonesia. Jurnal Psikologi Sosial, 19(1), 45–60.

Downloads

Published

2025-10-30

How to Cite

Mariyani, D., Ayriza, Y., & Widuri, E. L. (2025). Exploring identity and emotion: A phenomenological study of self-diagnosis in Gen Z women. Jurnal Psikologi Tabularasa, 20(2), 304–316. https://doi.org/10.26905/jpt.v20i2.15948