Konflik dan Persatuan Akibat Dilema Identitas dalam Perspektif Komunikasi Organisasi
DOI:
https://doi.org/10.26905/nomosleca.v12i1.17060Keywords:
Conflict, Identity, Organizational Communication, UnityAbstract
The existence of an organization is not solely based on shared characteristics among members but on their ability to develop collective awareness of common goals, reflected in loyalty to the organization. Organizational identity strengthens when members form bonds that foster a sense of belonging, shared interests, and commitment. Communication plays a vital role in building emotional connections that reinforce these relationships. This paper explores how identity construction can promote unity while potentially generating conflict within the organization. Using a literature study, the research reviews books, journals, and scholarly articles relevant to organizational communication. Findings suggest that equality within an organization stems from shared values, whereas differences act as boundaries shaping self-identity and influencing individual self-esteem within the organizational context.
Downloads
References
Astiani, D., Ridha, M., Tyas, L. H., & Azkia, A. (2025). Fundamental Komunikasi dalam Organisasi. Jurnal Komunikasi Dan Kewirausahaan, 1(1), 28–35.
Avci, H., Baams, L., & Kretschmer, T. (2025). A Systematic Review of Social Media Use and Adolescent Identity Development. Adolescent Research Review, 10(2), 219–236.
Carminati, L., & Gao Héliot, Y. (2023). Multilevel Dynamics of Moral Identity Conflict: Professional and Personal Values in Ethically-Charged Situations. Ethics & Behavior, 33(1), 37–54.
Carminati, L., & Héliot, Y. G. (2022). Between Multiple Identities and Values: Professionals’ Identity Conflicts in Ethically Charged Situations. Frontiers in Psychology, 13, 813835.
Chrisdina, C., Bramundita, A. G. C., & Nurhaliza, S. (2024). Komunitas Film Online sebagai Pembentuk Identitas Bersama melalui Instagram sebagai Media Komunikasi. COMMENTATE: Journal of Communication Management, 5(1), 36–49.
Ebidor, L.-L., & Ikhide, I. G. (2024). Literature Review in Scientific Research: an Overview. East African Journal of Education Studies, 7(2), 179–186.
Guan, M., & So, J. (2022). Social Identity Theory. The International Encyclopedia of Health Communication, 1–5.
Handoko, F. D., Jahroni, J., & Putra, A. R. (2024). Internal Communication Approaches for Teamwork and Organizational Conflict. International Journal of Service Science, Management, Engineering, and Technology, 5(3), 51–59.
Hnit, H., & Almanna, A. (2025). Constructing Identity Through Narratives: Personal, Social, and Digital Dimensions. Social Sciences & Humanities Open, 12, 101692.
Hudson, S. T. J., Myer, A., & Berney, E. C. (2024). Stereotyping, Prejudice, and Discrimination at the Intersection of Race and Gender: An Intersectional Theory Primer. Social and Personality Psychology Compass, 18(2), e12939.
Ismail, A., Munsi, H., Yusuf, A. M., & Hijjang, P. (2025). Mapping One Decade of Identity Studies: a Comprehensive Bibliometric Analysis of Global Trends and Scholarly Impact. Social Sciences, 14(2), 92.
Kuiper, K. (2021). Communication Theory of Identity: a Fifth Frame. Annals of the International Communication Association, 45(3), 175–187.
Maziar, S., & Erfurth, L. M. (2025). Unveiling Social Identification, Shared Social Identity, and Collective Memory as Collective Resilience Factors: Insights from The Kura-Araxes Diaspora. Journal of Anthropological Archaeology, 79, 101713.
Mínguez-Alcaide, X., & Bobowik, M. (2025). Social Identity, Collective Self-Esteem, and Musical Preferences in Electronic Dance Music Culture: The Role of Emotions. Psychology of Music, 03057356251361754.
Mufita, I., Prayoga, F. S., Aditya, F. R., & Setiyaningsih, L. A. (2025, December). Strengthening Self-Awareness Of Juvenile Offenders Through Psychology-Based Communication Media. In INTERNATIONAL CONFERENCE OF HUMANITIES AND SOCIAL SCIENCE (ICHSS) (pp. 216-225).
Nordhall, O., Hörvallius, J., Nedelius, M., & Knez, I. (2025). Employees’ Experiences of Personal and Collective Work-Identity in the Context of an Organizational Change. Frontiers in Psychology, 16, 1382271.
Ozyilmaz, A., & Koc, S. (2024). Personal Identity: How it Moderates the Relation between Social Identity and Workplace Performance. Journal of Management & Organization, 30(6), 1845–1872.
Prianto, B., Molyo, P. D., Widayati, S., Setiyaningsih, L. A., & Nuswantari, S. A. (2025). Reducing Stigma Toward Mothers in Stunting Incidence by Increasing Fathers' Participation in Raising Children. Journal of Population & Social Studies, 33.
Raluca, R. (2024). The Connection between Organizational Structure and Identity and the Conflict Potential of the Organization. International Conference KNOWLEDGE-BASED ORGANIZATION, 30(2).
Rovetta, A., Bortolotti, A., & Palumbo, R. (2025). Integrating Team and Organizational Identity: a Systematic Literature Analysis. Frontiers in Organizational Psychology, 2, 1439269.
Sato, Y. (2025). Social Identity Theory. In Elgar Encyclopedia of Political Communication (pp. 491–494). Edward Elgar Publishing.
WF, A. N., & Nevriyarni, S. (2026). Teori Identitas Sosial, Stereotipe & Prasangka. Jurnal Riset Multidisiplin Edukasi, 3(1), 505–515.
Wicaksono, A., Bajari, A., Damayani, N. A., & Khadijah, U. L. S. (2025). A Systematic Literature Study on Organizational Communication in Libraries. IFLA Journal, 03400352251392131.
Yang, Y., Zhan, J., & Fan, Y. (2025). From National Identity to Well-being: The Crucial Mediating Role of Self-Esteem in Adolescents. BMC Psychology, 13(1), 507.
Ziyi, G., & Kamaruzaman, N. A. (2025). Identity Conflict: The Theoretical Framework and Review. Asian Journal of Applied Communication, 14(1), 19–35.
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
