The Effect of Information Quality, Quantity, Credibility, Usefulness, and Adoption on Purchase Intention of Kahf Skincare at Shopee

Rizki Ardiansyah Harahap, Ratni Prima Lita, Meuthia Meuthia

Abstract


This study aims to analyze and examine the direct effect of information quality, information quantity, information credibility on information usefulness and information adoption and on purchase intention. This research is explanatory research. The sample size of this study was 216 respondents, who came from Padang City with an age range of 18-25 years and who had used shopee and knew information about Kahf skincare in Shopee e-commerce. The sampling technique in this study was non-probability with purposive sampling method. The data collection technique used a questionnaire with a Likert scale. Data analysis with Structural Equation Model with SmartPLS 4.0. The results showed that the variables of information quality, information quantity, information credibility had a positive and significant effect on information usefulness, the information usefulness variable had a positive and significant effect on information adoption and the information adoption variable had a positive and significant effect on purchase intention.

 


Keywords


Information Quality, Information Credibility, Information Usefulness, Information Adoption, Purchase Intention

Full Text:

PDF

References


Aisyah, Dian., & Engriani, Yunita (2019). Pengaruh Reputasi, Kualitas Informasi, dan eWOM terhadap Minat Beli pada Situs Jual Beli Online Tokopedia yang Dimediasi oleh Kepercayaan Pelanggan. Jurnal Kajian Manajemen dan Wirausaha, 01 (04), ISSN: Online 2655-6499

Databokshttps://databoks.katadata.co.id/datapublish/2022/06/03/riset-milenial-paling-gemar-belanja-online-saat-pandemi

Erkan, I., & Evans, C. (2016). The influence of eWOM in social media on consumers’ Purchase Intentions: An extended approach to Information Adoption. Computers in Human Behavior, 61, 47–55. https://doi.org/10.1016/j.chb.201 6.03.003

Filieri, R., & McLeay, F. (2015). E-WOM and Accommodation: An Analysis of the Factors That Influence Travelers’ Adoption of Information from Online Reviews. Journal of Travel Research, 53(1), 44–57. https://doi.org/10.1177/0047287513481274

Gökerik, M., Gürbüz, A., Erkan, I., Mogaji, E., & c Sap, S. (2018). Surprise me with your ads! The impacts of guerrilla marketing in social media on brand image. Asia Pacific Journal of Marketing and Logistics, 30(5), 1222–1238. https://doi.org/10.1108/APJML10-2017-0257

Hair Jr, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook.

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2018). Multivariate data analysis Eighth Edition.

Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., & Thiele, K. O. (2017). Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods. Journal of the academy of marketing science, 45(5), 616-632.

Hong, H., & Kim, H. (2016). Impact of review characteristics on female consumer perceptions of review usefulness and patronage intent of online stores hosting the reviews. Journal of the Korean Society of Clothing and Textiles, 40(6). https:// doi.org/10.5850/JKSCT.2016.40.6.994

Hussain, S., Ahmed, W., Jafar, R. M. S., Rabnawaz, A., & Jianzhou, Y. (2017). E-WOM source credibility, perceived risk and food product customer's 98 Information Adoption. Computers in Human Behavior, 66, 96-102

Indrawati, Yones, P. C. P., & Muthaiyah, S. (2022). E-WOM via the TikTok application and its influence on the Purchase Intention of somethinc products. Asia Pacific Management Review.

Ismagilova, E., Dwivedi, Y. K., Slade, E., & Williams, M. D. (2017). Electronic word of mouth (E-WOM) in the marketing context: A state of the art analysis and future directions. Cham: Springer International Publishing.

Keputusan Gubernur Sumatera Barat Nomor: 562 – 600 – 2020 Upah Minimum Provinsi Sumatera Barat Tahun 2021. Diperoleh dari : https://nakertrans.sumbarprov.go.id/images/2020/11/file/SK_UMP_21.pdf

Kotler, Philip dan Kevin L. Keller. (2016). Marketing Management, 15th 99 edition. United States: Pearson Education.

Kotler, Philip., & Keller, K, L .(2016). Marketing management. Global Edition. Pearson

Ling, G. M., Lim, K. B., Yeo, S. F., & Tan, S. H. (2016). Purchasing determinants of men towards the skin care products. In 6th International Conference on Economics and Social Sciences (ICESS-2015) Retrieved from https://www. researchgate.

Maduretno, R. B. E. H. P., & Junaedi, S. (2021). The importance of ewom elements on online repurchase intention: roles of trust and perceived usefulness. Jurnal Ekonomi Indonesia, 10(1), 55-69.

Martins, J., Costa, C., Oliveira, T., Gonçalves, R., & Branco, F. (2019). How smartphone advertising influences consumers' purchase intention. Journal of Business

Ngarmwongnoi, C., Oliveira, J. S., AbedRabbo, M., & Mousavi, S. (2020). The implications of E-WOM adoption on the customer journey. Journal of Consumer Marketing, 37(7), 749e759. https://doi.org/10.1108/JCM-10-2019-3450

Pather, P. (2017). Brand equity as a predictor of rePurchase Intention of male branded cosmetic products in South Africa. Business & Social Sciences Journal, 2(1), 1-23.

Rachmawati. (2019). Pengaruh Kemudahan, Kepercayaan Pelanggan Dan Kualitas Informasi Terhadap Keputusan Pembelian Online. Seminar Nasional Sistem Informasi, 3(1), 1617–1625

Ruangkanjanases, A., Jeebjong, P., Sonata, N., & Sanny, L. (2021). E-WOM and Its Impacts on Purchasing Behavior: A Comparative Study between Thai and Indonesian Millennials. International Journal of Electronic Commerce Studies, 12(1), 65-82.

Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach. john wiley & sons

Soemarno, A. R. P. (2015). Analisis pengaruh kualitas informasi dan kredibilitas sumber terhadap kegunaan informasi dan dampaknya pada adopsi informasi. Jurnal Administrasi Bisnis (JAB) Vol, 25.

Sohaib, M., Hui, P., & Akram, U. (2018). Impact of E-WOM and risk-taking in gender on Purchase Intentions: Evidence from Chinese social media. International Journal of Information Systems and Change Management, 10(2), 101–122. https://doi.org/10.1504/IJISCM.2018.094602

Statistik Pendidikan Tinggi 2020 oleh Direktorat Jendral Pendidikan Tinggi. Diperoleh dari:https://pddikti.kemdikbud.go.id/asset/data/publikasi/Statistik%20Pendidikan%20T inggi%202020.pdf

Statistik Pendidikan Tinggi 2020 oleh Direktorat Jendral Pendidikan Tinggi. Diperoleh dari:https://pddikti.kemdikbud.go.id/asset/data/publikasi/Statistik%20Pendidikan%20T inggi%202020.pdf

Tingkat partispasi pendidikan di Indonesia dalam Sepakat Bappenas https://sepakat.bappenas.go.id/wiki/Tingkat_Partisipasi_Pendidikan diakses 29 Desember 2021

Utami, F. N., & Rahayu, N. (2022). Pengaruh Perceived Usefulness dan Perceived Ease of Use terhadap Continuance Intention to Use Mobile Banking dengan Trust sebagai Variabel Intervening (Studi pada Pengguna Aplikasi Bank Jambi Mobile di Kota Jambi). Jurnal Ilmiah Manajemen dan Kewirausahaan (JUMANAGE), 1(2), 57-67.

Yoo, C., Sanders, G., & Moon, J. (2015). Exploring the effect of e-WOM participation on eLoyalty in e-commerce. Decision Support Systems, 55, 669–678. https://doi.org/10.1016/j.dss.2013.02.001




DOI: https://doi.org/10.26905/jmdk.v11i2.10827

Refbacks

  • There are currently no refbacks.


Indexing by:

width="150" crossref
width=150;SINTA - Science and Technology Index

 

Index Copernicus International (ICI)

Tools:

TurnitinMendeley - Library 101 Citation Management Tools - Research guides at  University of Toronto

 

In Collaboration with:


 


Jurnal Manajemen dan Kewirausahaan

Management Department Faculty of Economics

University of Merdeka Malang

MAILING ADDRESS
Terusan Dieng Street 62-64, Sukun, Malang City, East Java, 65146, Indonesia
Phone: 081332569864
Email: jmdk@unmer.ac.id


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.