Strengthening entrepreneurial management and digital marketing capabilities of MSMEs through social media optimization training

Authors

  • Yudha Herlambang Cahya Pratama Departement of Information System, Faculty of Engineering and Design, Universitas Hayam Wuruk Perbanas https://orcid.org/0000-0001-9337-7074
  • Herwin Ardianto Departement of Diploma in Banking and Finance, Faculty of Economics and Business, Universitas Hayam Wuruk Perbanas
  • Mohammad Al Hafidz Department of Information Systems, Faculty of Computer Science, Universitas Pembangunan Nasional "Veteran" Jawa Timur https://orcid.org/0009-0000-3648-2177
  • Puspa Ari Khairunisa' Department of Diploma in Banking and Finance, Faculty of Economics and Business, Universitas Hayam Wuruk Perbanas
  • Rika Department of Diploma in Banking and Finance, Faculty of Economics and Business, Universitas Hayam Wuruk Perbanas
  • Shinta Cahyani Putri Department of Information System, Faculty of Engineering and Design, Universitas Hayam Wuruk Perbanas
  • Marsanda Ayunda Sari Department of Information System, Faculty of Engineering and Design, Universitas Hayam Wuruk Perbanas

DOI:

https://doi.org/10.26905/abdimas.v10i3.15953

Keywords:

Digital Marketing, Entrepreneurship, MSMEs, Social Media, Training

Abstract

This community service activity aims to enhance the capacity of MSME actors fostered by the Economic and Entrepreneurship Council (Majeko) under the Muhammadiyah Branch Leadership (PCM) of Rungkut Surabaya in the aspects of entrepreneurship management and digital marketing. The main problems faced by the partners include weak business management, low entrepreneurial motivation, and suboptimal utilization of social media as a promotional tool. The activity involved 30 MSME participants and was carried out in the form of intensive training. The materials provided covered business plan preparation, financial recording, and social media–based digital marketing strategies. The evaluation results showed that 87 percent of participants stated the training was highly beneficial, and 60 percent began actively promoting their products through social media. Other identified impacts included increased business motivation and the emergence of a digital community among participants. This activity not only enhanced technical skills but also fostered awareness of the importance of digital transformation in MSME development. Overall, this activity has provided tangible benefits for Majeko MSMEs in the form of improved managerial capacity, greater self-reliance in business management, and expanded market reach through the implementation of sustainable digital marketing strategies.

Downloads

Download data is not yet available.

References

Anjilni, R. Q., Taha, R., Kurniawan, A., Kuntadi, S., Noviar, Y., Febriana, W., Chartady, R., Wahyudi, I., Prasetya, E. R., & Purnomo, L. I. (2024). Enterpreneurship training: Encouraging MSME growth in the startup ecosystem. ABDIMISI, 5(2), 181-191. https://doi.org/10.32493/abms.v5i2.44551

Apidana, Y. H., & Rusvinasari, D. (2024). Social media usage on MSMEs' performance: The moderating role of innovation capability. Jurnal Manajemen, 28(1), 175-199. https://doi.org/10.24912/jm.v28i1.1805

Fantini, E., Sofyan, M., & Suryana, A. (2021). Optimalisasi sosial media sebagai sarana promosi usaha kecil menengah meningkatkan penjualan di masa Pandemi Covid-19. Jurnal ekonomi, manajemen, bisnis, dan sosial (embiss), 1(2), 126-131.

Fernanda, E. A., & Hariyanto, D. (2024). Optimizing digital marketing to support MSME promotion and marketing activities. Procedia of Social Sciences and Humanities, 7, 160-171. https://doi.org/10.21070/pssh.v7i1.598

Hidayah, B. N., Sholikah, R. A., Safitri, G. S. D., Rochmah, S., Ferdiansyah, M. B., & Kustiningsih, N. (2022). Optimization of online marketing strategies in the middle of the COVID-19 pandemic in improving MSME's sales. International Journal of Economics, Management, Business, and Social Science (IJEMBIS), 2(3), 449-459.

Krisnawati, G., & Djamaluddin, S. (2023). The effect of integrated entrepreneurship development on the performance of MSMEs in DKI Jakarta during the pandemic period. BASKARA: Journal of Business and Entrepreneurship, 6(1), 47-61. https://doi.org/10.54268/baskara.v6i1.18339

Mesakh, J., Saragih, R., Situmorang, D. R., Panjaitan, R. Y., Silalahi, M. P., Sipayung, T. D., Sibarani, A. M., Sipayung, S. M., Simanjuntak, R. M. P., & Nainggolan, R. J. (2024). Improving MSME marketing performance through digital business literacy. Jurnal Pengabdian Masyarakat Bestari, 3(7), 385–390. https://doi.org/10.55927/jpmb.v3i7.10503

Ministry of Cooperatives and SMEs. (2022, March 31). Coordinating Minister Airlangga: Government continues to encourage strengthening economic foundations by establishing digital transformation of MSMEs as one of the priorities [Internet]. Ministry of Cooperatives and SMEs. Retrieved from: https://ekon.go.id/publikasi/detail/4065/coordinating-minister-airlangga-government-continues-to-encourage-strengthening-economic-foundations-by-establishing-digital-transformation-of-msmes-as-one-of-the-priorities

Nurhadi, M., Supriyati, S., Pratama, Y. H. C., Akbar, H. Y., Lazuardy, N., & Safinah, L. (2023). Peningkatan income generating Paguyuban Kampung Kue melalui pendampingan manajemen usaha dan pemasaran digital. To Maega: Jurnal Pengabdian Masyarakat, 6(3), 418-431. https://doi.org/10.35914/tomaega.v6i3.1741

Pradiptya, A., Kusumawati, C. A., & Ariefiantoro, T. (2024). Pelatihan digital marketing dan pemasaran produk pada kelompok UMKM. Jurnal Implementasi Ilmu Ekonomi, 1(2), 75-82. https://doi.org/10.26623/ji2e.v1i2.9415

Purbohastuti, A. W., Putri, S. I., Pertiwi, W. N. B., Kusyanto, M. J. W., & Adiwijaya, E. P. A. E. P. (2024). Utilization of technology in MSME marketing strategy through digital media. Move: Journal of Community Service and Engagement, 4(1), 29-34. https://doi.org/10.54408/move.v4i1.393

Putra, D. M., Hakim, L., Mukhlisoh, N. A., Suparto, S., Afriansyah, F. L., Efendi, R. K., ... & Fitriani, R. D. (2025). Enhancing MSME marketing through creative digital content development in Bondowoso, Indonesia. International Journal of Studies in Social Sciences and Humanities (IJOSSH), 1(3), 279-292. https://doi.org/10.25047/ijossh.v1i3.5657

Rachmawati, M., Widagdo, T. H., Sudiyono, S., Nurcahyo, S. A., & Ali, A. (2023). Implementation of digital marketing strategy in MSME development in Candisari Ungaran Village. Jurnal Indonesia Sosial Sains, 4(08), 707-713. https://doi.org/10.59141/jiss.v4i08.863

Riscal, D. A., & Sahbany, S. (2023). Pelatihan kewirausahaan berbasis digital marketing. Sasambo: Jurnal Abdimas (Journal of Community Service), 5(2), 335–346. https://doi.org/10.36312/sasambo.v5i2.1169

Riswati, B. M., Sukarno, G., Warmana, O., & Zawawi, Z. (2024). Pelatihan penerapan digital marketing melalui media sosial Instagram dan e-commerce pada UMKM Penjaringan Sari. Jurnal Pengabdian Kepada Masyarakat Nusantara, 5(1), 880-885. https://doi.org/10.55338/jpkmn.v5i1.2411

Santoso, B., Hufad, A., Wahyudin, U., & Inoue, H. (2024). Digital literacy transformation: Digital marketing competence for micro, small, and medium enterprises (MSMEs). Journal of Nonformal Education, 10(2), 332-342. https://doi.org/10.15294/jone.v10i2.11586

Sari, J., Mildawati, T., & Widyawati, D. (2023). Community empowerment through digital marketing optimization-based socio-preneurship training. South Asian Journal of Social Studies and Economics, 20(4), 90-102. https://doi.org/10.9734/SAJSSE/2023/v20i4745

Sudarsono, S., & Yusuf, R. (2023). The importance of digital marketing as an MSME marketing strategy: A literature review. West Science Journal Economic and Entrepreneurship, 1(11), 409-413. https://doi.org/10.58812/wsjee.v1i11.359

Sulistiyowati, E., & Rahmawati, I. D. (2024). Digital marketing drives MSME sales growth in Indonesia. Indonesian Journal of Law and Economics Review, 19(2). https://doi.org/10.21070/ijler.v19i2.1090

Yamin, Y., Faithya, K. N., Safitri, M., & Gunawan, T. (2022). Pelatihan masyarakat desa mengenai cara penjualan online serta pemanfaatan aplikasi marketplace. Jurnal Abdi Masyarakat Saburai (JAMS), 3(01), 1-5. https://doi.org/10.24967/jams.v3i1.1543

Yuniarti, R. (2024). Social media optimization for branding MSMEs. Dinasti International Journal of Digital Business Management (DIJDBM), 5(6). https://doi.org/10.38035/dijdbm.v5i6.3528

Downloads

Published

2025-10-15

How to Cite

Pratama, Y. H. C., Ardianto, H., Hafidz, M. A., Khairunisa’, P. A., Rika, Shinta Cahyani Putri, & Sari, M. A. (2025). Strengthening entrepreneurial management and digital marketing capabilities of MSMEs through social media optimization training. Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang, 10(3), 691–704. https://doi.org/10.26905/abdimas.v10i3.15953

Issue

Section

Social and Humaniora