Diversity, inclusion, and bank performance: Evidence from ASEAN 5 and Vietnam
DOI:
https://doi.org/10.26905/afr.v9i1.16806Keywords:
Diversity and Inclusion, Bank Performance, ASEANAbstract
This study aims to examine how diversity and inclusion (D&I) affect bank performance in the ASEAN-5 countries and Vietnam. It uses an unbalanced panel dataset of 50 banks across six ASEAN countries from 2012 to 2023. Diversity and inclusion serve as the main independent variable, while return on assets (ROA) and return on equity (ROE) are used as dependent variables. The data are analyzed using a fixed-effects model, with robustness checks conducted using the generalized method of moments (GMM). The findings indicate that inclusion initiatives, as reflected in the inclusion score, are negatively associated with both ROA and ROE. Similarly, the composite measure of diversity and inclusion also shows a negative relationship with bank performance. This study makes three main contributions. First, it provides sector-specific empirical evidence on the relationship between diversity, inclusion, and performance in the banking industry, an area that has received limited attention in prior research. Second, it distinguishes between the effects of diversity and inclusion as separate dimensions. Third, it offers context-specific insights from ASEAN, highlighting how cultural and institutional factors may influence the effectiveness of diversity and inclusion practices.
Downloads
References
Aggarwal, R., Jindal, V., & Seth, R. (2019). Board diversity and firm performance: The role of business group affiliation. International Business Review, 28(6), 101600. https://doi.org/10.1016/j.ibusrev.2019.101600
Andrevski, G., Richard, O. C., Shaw, J. D., & Ferrier, W. J. (2014). Racial diversity and firm performance: The mediating role of competitive intensity. Journal of Management, 40(3), 820-844. https://doi.org/10.1177/0149206311424318
Assensoh-Kodua, A. (2019). The resource-based view: A tool of key competency for competitive advantage. Problems and Perspectives in Management, 17(3), 143. https://doi.org/10.21511/ppm.17(3).2019.12
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120. https://doi.org/10.1177/014920639101700108
Bear, S., Rahman, N., & Post, C. (2010). The impact of board diversity and gender composition on corporate social responsibility and firm reputation. Journal of Business Ethics, 97(2), 207-221. https://doi.org/10.1007/s10551-010-0505-2
Boone, C., & Hendriks, W. (2009). Top management team diversity and firm performance: Moderators of functional-background and locus-of-control diversity. Management Science, 55(2), 165-180. https://doi.org/10.1287/mnsc.1080.0899
Carter, D. A., Simkins, B. J., & Simpson, W. G. (2003). Corporate governance, board diversity, and firm value. Financial Review, 38(1), 33-53. https://doi.org/10.1111/1540-6288.00034
Conyon, M. J., & He, L. (2017). Firm performance and boardroom gender diversity: A quantile regression approach. Journal of Business Research, 79, 198-211. https://doi.org/10.1016/j.jbusres.2017.02.006
Cox, T. H., & Blake, S. (1991). Managing cultural diversity: Implications for organizational competitiveness. Academy of Management Perspectives, 5(3), 45-56. https://doi.org/10.5465/AME.1991.4274465
Dezsö, C. L., & Ross, D. G. (2012). Does female representation in top management improve firm performance? A panel data investigation. Strategic Management Journal, 33(9), 1072-1089. https://doi.org/10.1002/smj.1955
Farrell, K. A., & Hersch, P. L. (2005). Additions to corporate boards: The effect of gender. Journal of Corporate finance, 11(1-2), 85-106. https://doi.org/10.1016/j.jcorpfin.2003.12.001
Gurol, B., & Lagasio, V. (2023). Women board members’ impact on ESG disclosure with environment and social dimensions: evidence from the European banking sector. Social Responsibility Journal, 19(1), 211-228. https://doi.org/10.1108/SRJ-08-2020-0308
Hakimi, A., Rachdi, H., ben Selma Mokni, R., & Hssini, H. (2018). Do board characteristics affect bank performance? Evidence from the Bahrain Islamic banks. Journal of Islamic Accounting and Business Research, 9(2), 251-272. https://doi.org/10.1108/JIABR-06-2015-0029
Hoang, T., Suh, J., & Sabharwal, M. (2022). Beyond a numbers game? Impact of diversity and inclusion on the perception of organizational justice. Public Administration Review, 82(3), 537-555. https://doi.org/10.1111/puar.13463
Hunt, V., Layton, D., & Prince, S. (2015). Diversity matters. McKinsey & Company, 1(1), 15-29.
Kunze, F., Boehm, S. A., & Bruch, H. (2011). Age diversity, age discrimination climate and performance consequences—A cross organizational study. Journal of organizational behavior, 32(2), 264-290. https://doi.org/10.1002/job.698
Lubis, N. W. (2022). Resource based view (RBV) in improving company strategic capacity. Research Horizon, 2(6), 587-596. https://doi.org/10.54518/rh.2.6.2022.85
Lückerath-Rovers, M. (2013). Women on boards and firm performance. Journal of Management & Governance, 17(2), 491-509. https://doi.org/10.1007/s10997-011-9186-1
Miller, T., & del Carmen Triana, M. (2009). Demographic diversity in the boardroom: Mediators of the board diversity–firm performance relationship. Journal of Management Studies, 46(5), 755-786. https://doi.org/10.1111/j.1467-6486.2009.00839.x
Nielsen, S., & Huse, M. (2010). Women directors' contribution to board decision‐making and strategic involvement: The role of equality perception. European Management Review, 7(1), 16-29. https://doi.org/10.1057/emr.2009.27
Page, S. (2008). The difference: How the power of diversity creates better groups, firms, schools, and societies-new edition. Princeton University Press. https://doi.org/10.2307/j.ctt7sp9c
Palvia, A., Vähämaa, E., & Vähämaa, S. (2015). Are female CEOs and chairwomen more conservative and risk averse? Evidence from the banking industry during the financial crisis. Journal of Business Ethics, 131(3), 577-594. https://doi.org/10.1007/s10551-014-2288-3
Pandey, N., Baker, H. K., Kumar, S., Gupta, P., & Ali, S. (2023). Board diversity and firm performance: The role of contextual variables. British Journal of Management, 34(4), 1920-1947. https://doi.org/10.1111/1467-8551.12675
Pathan, S., & Faff, R. (2013). Does board structure in banks really affect their performance? Journal of Banking & Finance, 37(5), 1573-1589. https://doi.org/10.1016/j.jbankfin.2012.12.016
Richard, O., McMillan, A., Chadwick, K., & Dwyer, S. (2003). Employing an innovation strategy in racially diverse workforces: Effects on firm performance. Group & Organization Management, 28(1), 107-126. https://doi.org/10.1177/1059601102250022
Roberson, Q. M., & Park, H. J. (2007). Examining the link between diversity and firm performance: The effects of diversity reputation and leader racial diversity. Group & Organization Management, 32(5), 548-568. https://doi.org/10.1177/1059601106291124
Saha, R., Kabir, M. N., Hossain, S. A., & Rabby, S. M. (2024). Impact of diversity and inclusion on firm performance: moderating role of institutional ownership. Journal of Risk and Financial Management, 17(8), 344. https://doi.org/10.3390/jrfm17080344
Shore, L. M., Randel, A. E., Chung, B. G., Dean, M. A., Holcombe Ehrhart, K., & Singh, G. (2011). Inclusion and diversity in work groups: A review and model for future research. Journal of Management, 37(4), 1262-1289. https://doi.org/10.1177/0149206310385943
Sila, V., Gonzalez, A., & Hagendorff, J. (2016). Women on board: does boardroom gender diversity affect firm risk? Journal of Corporate Finance, 36, 26-53. https://doi.org/10.1016/j.jcorpfin.2015.10.003
Song, H. J., Yoon, Y. N., & Kang, K. H. (2020). The relationship between board diversity and firm performance in the lodging industry: The moderating role of internationalization. International Journal of Hospitality Management, 86, 102461. https://doi.org/10.1016/j.ijhm.2020.102461
Talavera, O., Yin, S., & Zhang, M. (2018). Age diversity, directors' personal values, and bank performance. International Review of Financial Analysis, 55, 60-79. https://doi.org/10.1016/j.irfa.2017.10.007
Triana, M. D. C., Miller, T. L., & Trzebiatowski, T. M. (2014). The double-edged nature of board gender diversity: Diversity, firm performance, and the power of women directors as predictors of strategic change. Organization Science, 25(2), 609-632. https://doi.org/10.1287/orsc.2013.0842
Trinugroho, I., Septianto, F., Karyani, E., M. Hanafi, M., Alfitman., Salim, A., & S. Sergi, B. (2025). Non-performing loans and bank performance: Does institutional quality matter? International Journal of Economics and Management, 19(19), 85–98. https://doi.org/10.47836/ijeam.19.1.06
Tumewang, Y. K., Fakhrunnas, F., & Ardiami, K. P. (2024). The impact of bank’s diversity and inclusion index on profitability: Evidence from Indonesia and Malaysia. Journal of Contemporary Accounting, 42-52. https://doi.org/10.20885/jca.vol6.iss1.art4
Vairavan, A., & Zhang, G. P. (2020). Does a diverse board matter? A mediation analysis of board racial diversity and firm performance. Corporate Governance: The international journal of business in society, 20(7), 1223-1241. https://doi.org/10.1108/CG-02-2020-0081
Varouchas, E. G., Arvanitis, S. E., Agiomirgianakis, G. M., & Sfakianakis, G. (2023). Board gender diversity and financial performance of US Banks: Evidence from quantile regression. Theoretical Economics Letters, 13(7), 1737-1756. https://doi.org/10.4236/tel.2023.137100
Viverita, V., Nastiti Danarsari, D., Bustaman, Y., & Septianto, F. (2024). The effect of banks’ cost efficiency and competition on liquidity creation. Banks and Bank Systems, 19(1), 48–57. https://doi.org/10.21511/bbs.19(1).2024.05
Additional Files
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 AFRE (Accounting and Financial Review)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish in this journal agree to the following terms:
The copyright of the received article shall be assigned to the journal as the publisher of the journal. The intended copyright includes the right to publish the article in various forms (including reprints). The journal maintains the publishing rights to the published articles. Authors must agree to the copyright transfer agreement by checking the Copyright Notice column at the initial stage when submitting the article.




