Perancangan prototype UI/UX aplikasi home service kendaraan berbasis mobile dengan pendekatan Design Thinking
Abstract
Vehicle repair services require most customers to spend extra time visiting a repair shop. Customers generally also have to wait in line for a very long time, so that service becomes less effective and efficient. This research aims to design a UI/UX prototype of the mobile-based Hi Service application so that it is hoped that it can make it easier to manage call services or home service for vehicle repairs by directly visiting the customer's home. The research method used is the Design Thinking approach which has five process stages in meeting user needs. UI/UX prototype testing is carried out using usability testing with a System Usability Scale (SUS) assessment. The research results show that the Hi Service application prototype test received a score of 82 and was included in the excellent category or rate. The study shows that the Design Thinking approach to the prototype created is able to meet user needs. Apart from that, testing the prototype through usability testing with SUS assessment showed a positive impact on the user experience when running the UI/UX prototype of the Hi Service application.
Keywords
prototype, user interface, mobile application, design thinking, usability testing
Full Text:
PDFReferences
S. I. P. Yuwana, “Coronanomics: Strategi Revitalisasi UMKM Menggunakan Teknologi Digital di Tengah Pandemi Covid-19,” Journal of Technopreneurship on Economics and Business Review, vol. 2, no. 1, pp. 47–59, 2020, doi: 10.37195/jtebr.v2i1.58.
C. Casuary, I. Isabell, D. Djoni, and N. Nuraina, “Analisis dan Perancangan Sistem Informasi Home Service Kendaraan Berbasis Mobile,” Remik, vol. 6, no. 4, pp. 640–653, 2022, doi: 10.33395/remik.v6i4.11655.
S. Nurmiati and G. Al Hafidz, “Perancangan Sistem Pendaftaran Bengkel Untuk Pelayanan Home Service Berbasis Website,” Jurnal Sistem Informasi Bisnis (JUNSIBI), vol. 2, no. 2, pp. 59–81, 2021, doi: 10.55122/junsibi.v2i2.307.
M. A. D. Pratama, Y. R. Ramadhan, and T. I. Hermanto, “Rancangan UI/UX Design Aplikasi Pembelajaran Bahasa Jepang Pada Sekolah Menengah Atas Menggunakan Metode Design Thinking,” JURIKOM (Jurnal Riset Komputer), vol. 9, no. 4, p. 980, 2022, doi: 10.30865/jurikom.v9i4.4442.
M. Multazam, “Perancangan User Interface dan User Experience pada Placeplus menggunakan pendekatan User Centered Design,” Universitas Islam Indonesia, vol. 1, p. 8, 2020. “Perancangan User Interface dan User Experience pada Placeplus menggunakan pendekatan User Centered Design” https://journal.uii.ac.id/AUTOMATA/article/view/15528
R. M. Candra and F. A. Firdausi, “Analisa dan Desain Kembali UI/UX Aplikasi Marketplace UMKM Digidesa menggunakan Metode Design Thinking,” SNTIKI Seminar | Nasional Teknologi Informasi Comunikasi dan Industri, no. November, pp. 2579–5406, 2021.
M. A. Muhyidin, M. A. Sulhan, and A. Sevtiana, “Perancangan UI/UX Aplikasi My CIC Layanan Informasi Akademik Mahasiswa Menggunakan Aplikasi Figma,” Jurnal Digit, vol. 10, no. 2, p. 208, 2020, doi: 10.51920/jd.v10i2.171.
L. H. Al-Rizki and A. Trijaka, “Rancang Bangun Sistem Informasi Basis Data Industri Kecil Dan Menengah (SIDABIKM) Kabupaten Demak Menggunakan Metode User Centered Design (UCD),” Sens 4, vol. 4, no. Sens 4, pp. 380–389, 2019, [Online]. Available: https://conference.upgris.ac.id/index.php/sens4/article/view/688
F. Fariyanto and F. Ulum, “Perancangan Aplikasi Pemilihan Kepala Desa Dengan Metode UX Design Thinking (Studi Kasus: Kampung Kuripan),” Jurnal Teknologi dan Sistem Informasi (JTSI), vol. 2, no. 2, pp. 52–60, 2021, [Online]. Available: http://jim.teknokrat.ac.id/index.php/JTSI
I. A. Juliansyah, “Metodologi Design Thinking,” p. 2, 2022. https://dspace.uii.ac.id/handle/123456789/38725
F. S. Handayani and A. Adelin, “Interpretasi Pengujian Usabilitas Wibatara Menggunakan System Usability Scale Interpretation of Wibatara,” Techno Com Jurnal Teknologi Informasi, vol. 18, no. 4, pp. 340–347, 2019.
S. Satria, “Sistem Informasi Pencatatan Service Kendaraan Toyota Berbasis Web,” KILAT, vol. 7, no. 2 SE-Articles, pp. 190–200, Nov. 2018, doi: 10.33322/kilat.v7i2.362.
R. Pramudita, R. W. Arifin, A. N. Alfian, N. Safitri, dan S. D. Anwariya, “Penggunaan Aplikasi Figma Dalam Membangun UI/UX Yang Interaktif Pada Program Studi Teknik Informatika STMIK Tasikmalaya,” J. BUANA Pengabdi., vol. 3, no. 1, Art. no. 1, Jul 2021, doi: 10.36805/jurnalbuanapengabdian.v3i1.1542.
V. K. Reynaldi and N. Setiyawati, “Perancangan UI/UX Fitur Mentor on Demand Menggunakan Metode Design Thinking Pada Platform Pendidikan Teknologi,” JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika), vol. 7, no. 3, pp. 835–849, 2022, doi: 10.29100/jipi.v7i3.3109.
A. A. Razi et al., “Penerapan Metode Design Thinking Pada Model Perancangan UI/UX Aplikasi Penanganan Laporan Kehilangan Dan Temuan Barang Tercecer,” Jurnal Desain Komunikasi Visual, vol. 03, no. 02, 2018, [Online]. Available: http://bit.do/demandia
M. A. M. Ramadano, N. Huda, and M. Megawaty, “Rancang Bangun UI/UX Pre-Order Dekorasi Pernikahan Pada Wedding Organizer DSN,” Jurnal Bina Komputer, vol. 4, no. 1, pp. 9–16, 2022, doi: 10.33557/jbkom.v4i1.1775.
DOI: https://doi.org/10.26905/jisad.v2i1.11044
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 Journal of Information System and Application Development
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Indexed by
 |
|  |
Index Copernicus International (ICI)
Tools
 |
|  |
Department of Information System, Faculty of Information Technology
Published by Universitas Merdeka MalangAddress: Jalan Terusan Dieng No. 57-59 Klojen, Pisang Candi, Sukun, Malang City, East Java, Indonesia, 65146
Phone: (+62341) 566462
Email: [email protected]
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.