Analysis of Facilities and Community Friendliness on Tourist Satisfaction in Osing Village, Banyuwangi
DOI:
https://doi.org/10.26905/jp.v21i2.15698Keywords:
Facilities, Community Friendliness, Tourist Satisfaction, Osing VillageAbstract
Osing Village is one of the tourist destinations in Banyuwangi Regency with its main attraction being the local wisdom of the people in the village. This study aims to determine and analyze the impact of facilities and community friendliness on tourist satisfaction at the Osing Village tourist destination in Banyuwangi Regency. The research method used is explanatory research with 105 respondents of Osing Village visitors as samples, this study uses multiple linear regression data analysis and hypothesis testing. The results of this study show that the facilities and friendliness of the Osing Village community have an effect on tourist satisfaction, and facilities have a dominant effect on tourist satisfaction, which means that the facilities provided by the Osing Village manager are good and can provide satisfaction for tourists who visit, not only facilities but the friendliness of the community in Osing Village also provides a level of tourist satisfaction. The conclusion of this study is that the facilities and friendliness of the community have an effect on the level of tourist satisfaction in Osing Village, Banyuwangi Regency.
Downloads
References
Estikowati, Astuti, W., & Respati, H. (2020). The Influence Of Experiential Marketing And Relationship Marketing On Hotel Customer Loyalty. East African Scholars Journal Of Economics, Business And Management. Http://Doi.Org/10.36349/Easjebm.2020.V03i09.003
Aryani Soemitro, R. A., & Suprayitno, H. (2018). Pemikiran Awal Tentang Konsep Dasar Manajemen Aset Fasilitas. Jurnal Manejemen Aset Infrastruktur & Fasilitas. Http://Doi.Org/10.12962/J26151847.V2i0.4225
Ciwuk, C. M. Y., & Intan, I. C. N. (2022). Strategi Pengembangan Wisata Pantai Indonesia Dalam Memberikan Kepuasan Wisatawan. Saintek: Jurnal Sains Teknologi Dan Profesi Akademi Angkatan Laut. Http://Doi.Org/10.59447/Saintek.V14i1.83
Dea Ayu Larasati. (2022). Pengaruh Fasilitas Dan Kualitas Pelayanan Terhadap Kepuasan Wisatawan Di Desa Wisata Wanurejo Kabupaten Magelang. Gemawisata: Jurnal Ilmiah Pariwisata. Http://Doi.Org/10.56910/Gemawisata.V18i3.227
Estikowati, Alvianna, S., Patalo, R. G., & Hidayatullah, S. (2022). Influence Of Product Quality, Price And Promotion On Purchase Decisions On The Marketplace Shopee. International Journal Of Research In Engineering, Science And Management.
Hair Jr., J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM Or CB-SEM: Updated Guidelines On Which Method To Use. International Journal Of Multivariate Data Analysis. Http://Doi.Org/10.1504/Ijmda.2017.10008574
Hudaa, S., & Fahmi, R. N. (2021). Jimpitan: Filantropi Berbasis Kearifan Lokal Masyarakat Indonesia. MAARIF. Http://Doi.Org/10.47651/Mrf.V16i2.151
Hustina, Ika; Alvianna, Stella; Hidayatullah, Syarif; Lasarudin, A. E. (2021). Pengaruh Harga Dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Panderman Coffeee Shop Di Masa Pandemi Covid-19. Journal Management And Business Review, 18(2 (Special Issue)), 281–293. Http://Doi.Org/10.35508/Jom.V14i2.4014
Khofifah, L., Sugiarti, T., & Setiawan, T. B. (2018). Etnomatematika Karya Seni Batik Khas Suku Osing Banyuwangi Sebagai Bahan Lembar Kerja Siswa Materi Geometri Transformasi. Kadikma.
Kotler & Armstrong. (2010). Principles Of Marketing. Pearson Education India.
Laing, H., & Kuntariati, U. (2022). Pengaruh Atraksi Dan Aksesibilitas Terhadap Minat Berkunjung Ke Desa Wisata Tane ’ Olen Setulang Kabupaten Malinau Kalimantan Utara. Jurnal Tesla : Perhotelan-Destinasi Wisata-Perjalanan Wisata, 2(2), 1–6.
Muhammad Yousaf. (2019). Explanatory Research Definition, Explanatory Research Types, Comparison, Advantages, Disadvantages. Scholarship Fellow.
Nabal, A. R. J., & Djaja, K. (2022). Dampak Kepariwisataan Terhadap Perubahan Pola Urbanisasi Di Indonesia. Region : Jurnal Pembangunan Wilayah Dan Perencanaan Partisipatif. Http://Doi.Org/10.20961/Region.V17i1.41465
Oktriono, K., Surjandy, S., Meyliana, M., Carolina, M., & Stephanie, S. (2020). Social Influence Factor Of E-Tourism Application Case Study University Student. Advances In Science, Technology And Engineering Systems. Http://Doi.Org/10.25046/Aj050682
Putri, R. D. (2023). Identifikasi Potensi Pengembangan Ekowisata Berwawasan Kearifan Lokal Di Taman Wisata Alam Puntih Kayu Palembang. Jurnal Kalibrasi - Karya Lintas Ilmu Bidang Rekayasa Arsitektur, Sipil, Industri. Http://Doi.Org/10.37721/Kalibrasi.V6i1.1158
Shabrina, R. N., & Elia Nur Fadillah. (2023). The The Role Of Pasar Kampung Osing In Improving The Economy And Culture Of Kemiren Village. Jurnal Sosial Humaniora Dan Pendidikan. Http://Doi.Org/10.55606/Inovasi.V2i2.1358
Suhardi, Y., Zulkarnaini, Z., Burda, A., Darmawan, A., & Klarisah, A. N. (2022). Pengaruh Harga, Kualitas Pelayanan Dan Fasilitas Terhadap Kepuasan Pelanggan. Jurnal STEI Ekonomi. Http://Doi.Org/10.36406/Jemi.V31i02.718
Surwiyanta, A. (2021). Dampak Pengembangan Pariwisata Terhadap Kehidupan Sosial Budaya Dan Ekonomi. Media Wisata. Http://Doi.Org/10.36276/Mws.V2i1.30
Suryanti, P. E., & Indrayasa, K. B. (2021). Perkembangan Ekowisata Di Bali : “Upaya Pelestarian Alam Dan Budaya Serta Pemberdayaan Masyarakat Lokal.” PARIWISATA BUDAYA: JURNAL ILMIAH AGAMA DAN BUDAYA. http://doi.org/10.25078/pba.v6i1.1970
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Jurnal Penelitian
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish in this journal agree to the following terms:
- Copyright of the published articles will be transferred to the journal as the publisher of the manuscripts. Therefore, the author confirms that the journal has managed the copyright.
- Publisher of Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang is University of Merdeka Malang.
- The copyright follows the Creative Commons Attribution-ShareAlike License (CC BY SA): This license allows to share, copy, and redistribute the material in any medium or format, adapt, remix, transform, and build upon the material, for any purpose, even commercially.
