PENGARUH KUALITAS SISTEM, KUALITAS INFORMASI, KUALITAS LAYANAN, TERHADAP KEPUASAN PENGGUNA SISTEM INFORMASI AKADEMIK UNIVERSITAS MERDEKA MALANG

Listanto Tri Utomo, Yusaq Tomo Ardianto, Nanik Sisharini

Abstract


The aims of this article are making explanation on any variables introduced by DeLone and McLean (2003), such as system quality, information quality, service quality, individual impact organization impact, and net benefit. These variables were implemented to the academic information system (SIAKAD) in Universitas Merdeka Malang. By quantitative research, the impact of these variables to the users satisfication will be known. And also, what variable be a most affecting in this system.

DOI: https://doi.org/10.26905/jtmi.v3i2.1425

Full Text:

pdf


DOI: https://doi.org/10.26905/jtmi.v3i2.1425

Refbacks

  • There are currently no refbacks.


Copyright (c)



ndexing by
width="150"

SINTA - Science and Technology Index

Index Copernicus International (ICI)

Tools

Turnitin

crossref

Mendeley

Jurnal Teknologi dan Manajemen Informatika 

Fakultas Teknologi Informasi
University of Merdeka Malang

Alamat:

Jl. Terusan Raya Dieng No. 62-64, Malang, Indonesia, 65146
(0341) 566462
Email: jurnal.fti@unmer.ac.id

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.