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Will Digitalization Affect the Financial Inclusion of MSME Actors?
Abstract
Financial inclusion is an important issue to discuss because it can create a mechanism to support economic development and growth. Financial inclusion benefits related institutions such as banks as well. In the 4.0 revolution era, many types of services emerged, creating an opportunity. However, low financial inclusion can also be a threat. Previous research has shown that when compared to the main ASEAN countries, Indonesia's financial inclusion is still at the bottom of the median, and it is lower than India and Bangladesh when compared to other countries. This phenomenon demonstrates the importance of encouraging financial inclusion. This study aimed to find out the application of financial inclusion to MSME players in Bandung City, as MSMEs are the backbone of the economy. The research method employed was descriptive (score) with primary data in the form of questionnaires distributed to 56 respondents who meet purposive sampling criteria. The results of the study show that the financial inclusion of MSME actors in Bandung City is categorized as good, indicating that financial institutions have had a positive impact on MSME actors.
Keywords: Financial Inclusion, MSMEs, Financial Services.
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DOI: https://doi.org/10.26905/afr.v6i2.10059
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