Analisis Pengaruh Atribut Influencer Marketing Produk Elektronik pada Platform Youtube terhadap Customer Purchase Intention

Timothy Rey Laheba, The Jin Ai

Abstract


The seemingly unlimited world makes competition increasingly fierce in the electronics industry. This phenomena makes the industry always look for ways to maximize the competitive advantage of the company. One of them is in marketing strategy. The use of influencer marketing is on the rise and will be able to increase the potential success of a product and brand on the market. But that does not mean the selection and use of influencer marketing can be done easily. Increasing of alternatives and expensive prices are the main problems during the selection process of influencer marketing that faced by industry. This study tries to find what attributes are the main focus for potential consumers in making product purchase decisions when watching video reviews on the Youtube platform. Data from 172 respondents were collected and analyzed in this research. It was found that the detail of product exposition is the most important attribute in making a purchase decision for a product and if execute well will ultimately increase customer purchase intentions of potential consumers who are using video reviews on the YouTube platform.


Keywords


Influencer marketing, Review produk, Customer purchase intention

Full Text:

PDF

References


Tay, S., Te Chuan, L., Aziati, A. & Ahmad, At.. An Overview of Industry 4.0: Definition, Components, and Government Initiatives. Journal of Advanced Research in Dynamical and Control Systems. 10. 14. (2018)

Cavalcante, Sérgio. (2013). Paper 4: Understanding the impact of technology on firms' business models. European Journal of Innovation Management. 16. 285-300. 10.1108/EJIM-10-2011-0085.

Glucksman, M. The Rise of Social Media Influencer Marketing on Lifestyle Branding:A Case Study of Lucie Fink, Elon Journal of Undergraduate Research in Communications, Vol. 8, No. 2 • Fall 2017.

Schwarzl, S., Grabowska M... Online Marketing Strategies: the Future is Here. Journal of International Studies, Vol. 8, No 2, 2015, 187-196. DOI:10.14254/2071-8330.2015/8-2/16. 2015.

Coll, P. & Micó-Sanz, J. Influencer marketing in the Growth Hacking strategy of digital brands. Observatorio. 12. 87-105. 10.15847/obsOBS13220191409. 2019.

Nawaz, A. & Vveinhardt, J. & Ahmed, R. Impact of Word of Mouth on Consumer Buying Decision. European Journal of Business and Management. 6. 394-403. 2014

Trusov, M., Bucklin, R. E., and Pauwels, K. (2009). “Effects of Word-of-mouth Versus Traditional Marketing: Findings from an Internet Social Networking Site”. Journal of Marketing, 73 (5), p. 90-102. http://www.itu.int/ITU-D/ict/statistics/, diakses maret 2020.

Elli, D.M.. The phenomenon and rise of Influencer Marketing and how it affects customer opinion and helps or damages brands. A thesis submitted for the degree ofMaster of Science (MSc) in e-Business and Digital marketing. 2017

Linqia, The State of Influencer Marketing 2019Influencer Marketing Joins the Big Leagues, 2020. Available: https://linqia.com/wp-content/uploads/2019/04/Linqia-State-of-Influencer-Marketing-2019-Report.pdf

Kumparan. Oppo Tetap Pede Meski Persaingan Smartphone Makin Ketat. [online] Available at: diakses 18 Maret 2020.

Times and N. Zakiah, "Samsung sampai Huawei, 7 Brand Handphone yang Rajai Pasar Indonesia", IDN Times, 2020. [Online]. Available: https://jabar.idntimes.com/tech/gadget/nena-zakiah-1/brand-smartphone-yang-menguasai-market-indonesia-regional-jabar. Diakses : 18- Mar- 2020.

Barbado, R., Araque, O., Iglesias, C.A., A Framework for Fake Review Detectionin Online Consumer Electronics Retailers. arXiv:1903.12452v1 [cs.CL] 29 Mar 2019.

Brock, T., Youtube - Marketing in the Age of Now and Wow. Agency Sales; Sep 2008; 38, 9; ABI/INFORM Collection pg 42. 2008

Duffett, R., Petrosanu, D., Negricea, I., Edu, T. Effect of Youtube Marketing Communication on Converting Brand Liking into Preference among Millennials Regarding Brands in General and Sustainable Offers in Particular. Evidence from South Africa and Romania. . 11. 604. 10.3390/su11030604. 2019

Costa-Sanchez, C. Use of Youtube for Business Communication Analysis of the Content Management and Level of Participation of Spanish Best Reputed Companies Youtube Channels. Macmillan Publishers Ltd & Reputation Institute. 2017

Khan, G. & Vong, S. Virality over Youtube: an empirical analysis. Internet Research. 24. 629-647. 10.1108/IntR-05-2013-0085. 2014

Wolny, Julia & Mueller, Claudia. Analysis of fashion consumers’ motives to engage in electronic word-of-mouth communication through social media platforms. Journal of Marketing Management. 29. 10.1080/0267257X.2013.778324. 2013.

Sotiridis, M., & Van Zyl, C.. "Electronic World-Of-Mouth And Online Reviews In Tourism Services: The Use Of Twitter By Tourists". Journal of Electronic Commerce Research. Volume 13. pp 103-124. 10.1007/s10660-013-9108-1. 2013

Wendt L., Griesbaum, J., & Kölle, R. Product Advertising and Viral Stealth Marketing in Online Videos: A description and comparison of comments on YouTube. Aslib Journal of Information Management. 68. 10.1108/AJIM-11-2015-0174. 2016.

Sokolova, K., & Kefi, H. Instagram and Youtube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions. Journal of Retailing and Consumer Services. 10.1016/j.jretconser.2019.01.011. 2019

Shingwenyana, R. Influencer marketing - the value of micro vs macro-influencer marketing tactics. Available at https://www.bizcommunity.com/Article/196/669/189653.html. (2019)

Kadekova, Zdenka and Holienčinova, Maria. Influencer marketing As A Modern Phenomenon Creating A New Frontier Of Virtual Opportunities, Communication Today, Vol. 9, No. 2. 2018

Artaya, I Putu.. UJI FRIEDMAN. 10.13140/RG.2.2.25271.98723. 2018




DOI: https://doi.org/10.26905/jbm.v7i2.4571

Refbacks

  • There are currently no refbacks.




Jurnal Bisnis dan Manajemen
Faculty of Social and Political Science University of Merdeka Malang



Mailling Address:
  • Address: Terusan Dieng Street 62-64 Malang, Indonesia
  • Website: http://jurnal.unmer.ac.id/index.php/jbm
  • Email: jbm.unmermlg@unmer.ac.id
  • Phone: +62 813-9393-3938
Free counters!

View Stat JBM