Kepuasan Kerja sebagai Variabel Mediasi pada Pengaruh Ketidakjelasan Peran terhadap Kinerja Pegawai
Abstract
The purpose of this research is to analyze the effect of role ambiguity on employee performance mediated by job satisfaction. The population in this research is ASN employees (State Civil Servants) at the Puskesmas located in Padang Panjang City. Samples of this research are 108 people that have taken with a purposive sampling technique. The results of this research show: 1) Role ambiguity has a negative and significant effect on employee performance. 2) Role Ambiguity has a negative and significant effect on job satisfaction felt by employees, and 3) Job satisfaction has a positive and significant effect on employee performance, and 4) Job satisfaction acts as a mediating variable of the unclear role on employee performance
https://doi.org/10.26905/jmdk.v8i1.4001
Keywords
Full Text:
PDFReferences
Fanani, Z., Hanif, R. A., & Subroto, B. (2008). Pengaruh Struktur Audit, Konflik Peran, dan Ketidakjelasan Peran terhadap Kinerja Auditor. Jurnal Akuntansi dan Keuangan Indonesia, 5(2), 139-155.
Gibson, J. L., Ivancevich, J. M., Donnelly, J. H., & Konopaske, R. (2012). Organizations Behavior, Structure, Processes Fourteenth Edition. New York: McGraw-Hill.
Khattak, A., Urooj, S. F., Khattak, J., & Iqbal, N. (2011). Impact of Role Ambiguity on Job Satisfaction: Mediating Role of Job Stress. International Journal of Academic Research in Business and Social Sciences, 1(3), 516-531.
Koopmans, L., Bernaards, C., Hildebrandt, V., Buuren, S., Beek, A. J., & Vet, H. C. (2014). Development of an Individual Work Performance Questionnaire. International Journal of Productivity and Performance Management. (62)1, 6-28.
Mariam, R. (2009). Pengaruh Gaya Kepemimpinan dan Budaya Organisasi terhadap Kinerja Karyawan melalui Kepuasan Kerja Karyawan sebagai Variabel Intervening. Universitas Diponegoro.
Mathis, R. L., & Jackson, J. H. (2008). Human Resource Management Twelfth Edition. USA: Thomson South-Western.
Palomino, M. N., & Frezatti, F. (2016). Role Conflict, Role Ambiguity and Job Satisfaction: Perceptions of the Brazilian Controllers. R.Adm, Sao Paulo, 51( 2), 165-181.
Peraturan Menteri Kesehatan Nomor 75 Tahun 2014 tentang Pusat Kesehatan Masyarakat Pasal 1 Ayat 2, 2014.
Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior. USA: Pearson Education Inc.
Robbins, S. P., & Judge, T. A. (2015). Perilaku Organisasi. Jakarta: Salemba Empat.
Sekaran, U., & Bougie, R. (2016). Research Methods for Business. United Kingdom: John Wiley & Ons Ltd.
DOI: https://doi.org/10.26905/jmdk.v8i1.4001
Refbacks
- There are currently no refbacks.
Copyright (c)
Indexing by:
Index Copernicus International (ICI)
Tools:
In Collaboration with:
|
Jurnal Manajemen dan Kewirausahaan Management Department Faculty of Economics University of Merdeka Malang MAILING ADDRESS
|