Implementation of E-Government via Lapak Aduan Banyumas

Arif Kusuma, Jayanti Armida Sari

Abstract


The purpose of this writing is to assess the community participation in Kabupaten Banyumas in utilizing E-Government media, analyze the supportive and inhibiting factors in the implementation of E-Government, and evaluate the efforts made by the Kabupaten Banyumas Government in overcoming these challenges. This qualitative research involves a literature review. The research process includes gathering primary and secondary literature sources, data processing, citation extraction, and abstraction to present research findings. Interpreting these findings generates comprehensive information, leading to knowledge acquisition for conclusive insights. The results of the discussed research reveal that Lapak Aduan Banyumas is an effective and efficient communication medium between the community and local government through social media, enhancing community participation in politics. Besides, uneven network infrastructure, particularly inadequate transmission towers and fiber optic cables in the hilly areas of Kabupaten Banyumas, results in unsatisfactory website-based service delivery.


Keywords


e-government; Lapak Aduan Banyumas; participation; community participation; e-service

References


Adlini, M. N., Dinda, A. H., Yulinda, S., & Chotimah, O. (2022). Metode Penelitian Kualitatif Studi Pustaka. Jurnal Edumaspul, 6(1), 974–980. https://doi.org/10.33487/edumaspul.v6i1.3394

Afrizal, D., Wallang, M. Bin, Hijeriah, E. M., Erlianti, D., & Yusuf, I. M. (2023). E-Government services : Improving employment services in Dumai City. PUBLISIA: Jurnal Ilmu Administrasi Publik, 8(2), 160–171. https://doi.org/10.26905/pjiap.v8i2.10266

Amanuha, G., Hasanah, B., Sururi, A., & Sukendar, S. (2021). Digitalisasi Pemerintahan Melalui Implementasi SIMRAL dalam Mendukung Keberlanjutan Pembangunan Daerah. JURNAL TERAPAN PEMERINTAHAN MINANGKABAU, 1(2), 126–134. https://doi.org/10.33701/jtpm.v1i2.2086

Bahtiar, R. A. (2020). Potency, government role, and challenges of E-Commerce development in Indonesia. Jurnal Ekonomi & Kebijakan Publik, 11(1), 13–25. https://doi.org/10.22212/jekp.v11i1.1485

Choiriyah, I. U. (2020). Penerapan e-government melalui m-bonk di Kabupaten Sidoarjo. Publisia (Jurnal Ilmu Administrasi Publik), 5(2), 126–135. https://doi.org/10.26905/pjiap.v5i2.3948

Cholik, C. A. (2021). Perkembangan teknologi informasi komunikasi/ ICT dalam berbagai bidang. Jurnal Fakultas Teknik, 2(2), 39–46.

Darmalaksana, W. (2020). Metode penelitian kualitatif studi pustaka dan studi lapangan.

Deka, Z. L. L. (2022). Efektivitas Penggunaan E-Government Di Kabupaten Banyumas. Universitas Islam Negeri Prof KH Saifuddin Zuhri Purwokerto.

Hamrun, H., Harakan, A., Prianto, A. L., & Khaerah, N. (2020). Strategi Pemerintah Daerah Dalam Pengembangan Pelayanan Berbasis E-Government Di Kabupaten Muna. Nakhoda: Jurnal Ilmu Pemerintahan, 18(2), 64. https://doi.org/10.35967/jipn

Indrajit, R. E., Zainudin, A., & Rudianto, D. (2005). Electronic government in action. Andi Yogyakarta.

Karman, K., Deswanto, R., & Ningsih, S. A. (2021). Implementasi E-Government Pada Pemerintah Daerah. Jurnal Studi Ilmu Pemerintahan, 2(2), 43–50.

Kurniasih, D. (2023). INOVASI PELAYANAN PUBLIK MELALUI TEKNOLOGI DIGITALISASI DI KABUPATEN BANYUMAS. Dinamika Governance: Jurnal Ilmu Administrasi Negara, 12(4), 1–10.

Maulana, R. (2023). Implementasi E-Government Berbasis Aplikasi RAGEM Dalam Peningkatan Pelayanan Publik di Kota Serang. JIMBA: Jurnal Sosial Dan Humaniora, 1(1), 35–47.

Peraturan Daerah Nomor 4 Tahun 2012 tentang Rencana Induk Pengembangan E-Government.

Pertiwi, A., Dema, H., Mustanir, A., & Anugrah, E. (2021). Penerapan E-Government dalam mewujudkan transparansi tata kelola pemerintahan desa (Studi pada pemerintahan Desa Bulo Timoreng). PRAJA: Jurnal Ilmiah Pemerintahan, 9(3), 130–139. https://doi.org/10.55678/prj.v9i3.508

Purwasih, A. R., & Rahayu, S. (2019). Application of E-governement through “Siap Banyumas” as the effort for increasing society participation in Banyumas Regency. Journal of Public Policy and Administration Research, 4(2).

Putra, A. (2019). Aplikasi E-Government Berbasis Web Model Government-to-Citizen (G2C) di Desa Batursari, Kabupaten Temanggung. University of Technology Yogyakarta.

Rachmatullah, N., & Purwani, F. (2022). Analisis pentingnya digitalisasi & infrastruktur teknologi informasi dalam institusi pemerintahan: E-government. FASILKOM, 12(1), 14–19. https://doi.org/10.37859/jf.v12i1.3512

Rahmat, A. (2021). Hubungan sekolah dan masyarakat: Mengelola partisipasi masyarakat dalam peningkatan mutu sekolah. Zahir Publishing.

Regional Regulation Number 4 of 2012 concerning the Master Plan for E-Government Development.

Sajida, S., Husna, L. T., Rahayu, K. W., & Suryawati, I. A. (2023). Evaluating Public Website Performance: Content Analyses on Malang City Government Website. Journal of Governance, 8(2), 263–278. https://doi.org/10.31506/jog.v8i2.19248

Shafira, A., & Kurniasiwi, A. (2021). Implementasi E-Government dalam upaya peningkatan pelayanan berbasis online di Kabupaten Kulon Progo. Caraka Prabu: Jurnal Ilmu Pemerintahan, 5(1), 52–68. https://doi.org/10.36859/jcp.v5i1.457

Syaputra, A. (2021). Aplikasi E-Kelurahan untuk Peningkatan Pelayanan Administrasi dalam Mendukung Penerapan E-Government E-Kelurahan Application for Administrative Service Improvement in Supporting E-Government Implementation. Matrik: Jurnal Manajemen, Teknik Informatika, Dan Rekayasa Komputer, 20(2), 379–388. https://doi.org/10.30812/matrik.

Taufiq, O. H., Yuliani, D., & Hermawandi, D. (2019). Tata Kelola Pemerintah Desa Berbasis E-Government Menuju Good Governance. Dinamika: Jurnal Ilmiah Ilmu Administrasi Negara, 6(1), 145–152. https://doi.org/10.25157/dinamika.v6i1.1987

Taufiqurokhman, T., Irwansyah, D., Damanik, F. H. S., Nurhakim, A., & Judijanto, L. (2023). Transformasi E-Government: Mengevaluasi Dampak Digitalisasi terhadap Pelayanan Publik. Jurnal Cahaya Mandalika ISSN 2721-4796 (Online), 3(2), 1796–1803.

Tristianto, C. (2018). Penggunaan metode waterfall untuk pengembangan sistem monitoring dan evaluasi pembangunan pedesaan. ESIT, 12(1), 8–22.

Yamin, M., Darmawan, A. B., Zayzda, N. A., & Ash-Shafikh, M. (2019). Analisis Open Government dan e-Government di Indonesia Berdasarkan Kerangka Kerja SDGs: Studi Kasus Desa Melung, Kabupaten Banyumas. Jurnal Hubungan Internasional, 7(2), 133–143. https://doi.org/10.18196/hi.72137

Yasah, M. F. A., Wallang, M., & Mohamed, A. M. (2021). Determinants of Community Behaviour Towards ICT-Oriented Applications-Volunteer Smartphone Patrol (VSP) PDRM. IOP Conference Series: Earth and Environmental Science, 717(1), 12007.

Zulfahmi, Badri, M., & Susanti, L. (2019). Efektivitas media E-Government dala mendukung transparansi informasi di Kantor Wilayah Kementerian Provinsi Riau. Jurnal Riset Mahasiswa Dakhwa Dan Komunikasi, 1(1), 1–11. https://doi.org/10.24014/jrmdk.v1i1.6885




DOI: https://doi.org/10.26905/pjiap.v9i1.12216

Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Publisia: Jurnal Ilmu Administrasi Publik

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.