Influence of TikTok’s Social Media Marketing and Online Consumer Review on Purchasing Decision
Abstract
The main purpose of the study was to identify the influence of TikTok social media marketing and online consumer review on purchasing decision on Jiniso’s products. Population of this study was college student who used TikTok in Indonesia and had bought Jiniso’s products. The sampling technique used purposive sampling to obtain 300 respondents. The analytical test tool used SmartPLS v.3 with SEM (Structural Equation Model) analysis method. The result of this study indicate that TikTok social media marketing and online consumer review simultaneously had a 52.7% impact on purchasing decision. While the partial test results of each variable showed that social media marketing TikTok had a significant effect on purchasing decisions by 12.7% and online consumer reviews had a significant effect on purchasing decisions bye 63.8%.
Keywords
Full Text:
PDF (English)References
Amanah, Dita, Harahap, D. A., & Lisnawati, D. (2017). Explorating Online Purchase Decision Among University Students in Indonesia. Journal of Humanities and Social Science.
Dhahak, K., & Huseynov, F. (2020). The Impact of Online Consumer Reviews ( OCR ) on Online Consumers Purchase Intention The Impact of Online Consumer Reviews ( OCR ) on Online Consumers ’ Purchase Intention. June. https://doi.org/10.20491/isarder.2020.889
Kamila, Tasya, K., Suharyono, & Nuralam, I. P. (2019). Pengaruh online customer review terhadap keputusan pembelian (survei pada mahasiswa Universitas Brawijaya TA 2015/2016-2018/2019 yang pernah membeli dan menggunakan Xiaomi Smartphone). Jurnal Administrasi Bisnis.
Kanitra, R. A., & Kusumawati, A. (2018). Pengaruh country of origin dan online customer review terhadap trust dan keputusan pembelian (Survei pada mahasiswa S1 fakultas ilmu administrasi Universitas Brawijaya angkatan 2015/2016 tahun akademik 2017/2018 pembeli produk Oppo Smartphone). Jurnal Administrasi Bisnis, 61(1), 64–73.
Kompas.com. (2021). Jumlah Pengguna Aktif Bulanan TikTok Terungkap. https://tekno.kompas.com/read/2021/04/19/14020037/jumlah-pengguna-aktif-bulanan-tiktok-terungkap?page=all
Manzoor, U., Baig, S. A., Hashim, M., & Sami, A. (2020). Impact of Social Media Marketing on Consumer ’ s Purchase Intentions : The Mediating role of Customer Trust Impact of Social Media Marketing on Consumer ’ s Purchase Intentions : The Mediating role of Customer Trust. November. https://doi.org/10.31580/ijer.v3i2.1386
Melati, R. S., & Dwijayanti, R. (2020). Pengaruh harga dan online customer review terhadap keputusan pembelian case handphone pada marketplace Shopee (studi pada mahasiswa Surabaya). Jurnal Pendidikan Tata Niaga, 8(2), 882–888.
Mileva, L., & Fauzi, A. (2018). Pengaruh Social Media Marketing Terhadap Keputusan Pembelian. Jurnal Administrasi Bisnis, 58(1).
Obiedat, R. (2007). Impact of Online Consumer Reviews on Buying Intention of Consumers in UK : Need for Cognition as Mediating Role. 16–21.
Prasath, P., & Yoganathen, A. (2018). Influence of Social Media Marketing on Consumer Buying Decision Making Process.
Swastha, B. D., & Handoko, H. (2012). Manajemen Pemasaran: Analisa Perilaku Konsumen (1st ed.). BPFE.
DOI: https://doi.org/10.26905/jbm.v10i1.10131
Refbacks
- There are currently no refbacks.
Jurnal Bisnis dan Manajemen |
- Address: Terusan Dieng Street 62-64 Malang, Indonesia
- Website: http://jurnal.unmer.ac.id/index.php/jbm
- Email: [email protected]
- Phone: +62 812-6060-7222